Stayed with a large group from a car club. The tower room was clean well laid out but a bit dated. The food was very good as was the service. The staff being well rehearsed and efficient. This was with a wedding happening at the same time on the Saturday night. The hotel being large enough for both events to... More

We were part of a BMW drivers club get together and were very impressed with this large, family run hotel. We found that the owner and manager is the great great grandson of the founder of the hotel and were very impressed with his hands on approach to management. Although parts of the hotel are very old the interior is... More

We stayed at the Metropole on the way back from a long weekend with family in Criccieth. Because we had been in a cottage for four days with just a shower, we particularly wanted a room with a bath and asked for such when we arrived. We were shown to a room with just a shower. As we had only... More

Stayed here with my girlfriend on a Sunday night stay with evening meal. The place was full but this didn't affect the service or food, I would rate both as excellent! Great to see a hotel using local Welsh produce.

I booked via Travelzoo and the package was amazing value for money. The room was fantastic and extremely well cleaned, the hotel was lovely and clean and the evening meal was exceptional with a glass of champagne and our compliments to the chef. We enjoyed the spa very much and swimming in the pool. My partner liked the gadget to... More

We were sitting in the bar today having been served by a bar man who did not share our first language - it was fair to say a lot was lost in the translation. A man and woman came into the bar at approx 5.20 with a young boy with a significant and lifelong disability. They stood at the bar... More

Although we had a special package I felt that the food was Ok very ordinary but not anything special but nothing to write home for. The rooms were comfortable but you could hear everything through he walls. The service was efficient but didnt really come with a smile, You are paying for the pleasure of the use of the Spa.... More

We went (as did most other people) on a Travelzoo deal which was an amazing deal. The room that we got had a huge king size bed, modern decor, lovely big bathroom, very nice toiletries, coffee and tea facilities, free wi-fi etc etc. There was nothing more you would want in the room. The spa facilites are very pleasant and... More

A Family Run Hotel (which I believe has been in the family for years) and boy do they know how to run a Hotel and really look after their Guest . Unfortunately we only stayed the 1 night but we booked in for the 6 course menu and from start to finish it was excellent. Very comfortable room excellent Leisure... More