Spent three nights with a birdwatching group in this very comfortable hotel. Even though it was a group booking with our own menu the management seated us in a large alcove in the dining room which made it like party time. The food was excellent and served with the utmost alacrity and friendliness. We certainly had a good deal at... More

Nice coaching inn type hotel in centre of Castle Douglas, friendly staff, rooms are very pleasant, clean and in good condition. Good breakfast and friendly bar More

The room was clean but stiflingly hot - we assume due to poor insulation in a modern extension - and no way of creating a through-draft on opening the windows. And the mattresses on the beds were old and uncomfortable. More

The staff were pleasant and helpful. We had the suite and it was beautiful. The food was good value and quality. Would like to return for another visit. More

Having visited Castle Douglas in the past, I was looking forward to a 2 night stay, and booked the best room available at The Doulgas Arms. Unfortunately, cleanliness and maintenance do not seem to be a priority at this hotel. The bathroom sink was leaking underneath, 7 lightbulbs needed replacing, and we found the jacuzzi a bit disgusting after we... More

stopping here just for dinner Monday 11th Oct 2010 was the highlight of the day Great reception and help from the 2 gals on duty, great value and tasty food, freindly but respectful service from those two charming gals in the restaurant. Those two gals could teach a course on diner's care. well done ladys, your service exceeded the service... More

From the moment we arrived till time to leave,we were given fisrt class service by totally attentive professional staff. Menu choice is vast/ very reasonabley priced but above all EXCELLENT QUALITY !! all in all a wonderful relaxing time was enjoyed by my wife & myself- Thank you - we will be back !!!!!!!!!! More

We were trapped by a heavy shower and found ourselves on the street outside the Douglas Arms. Being nearly lunchtime we went in after walking into an empty bar with no staff we were seated in the dining room after being unsure of where we should go and looked forward to a nice bar snack. We have a six year... More

I was advised by a friend to check out the Douglas Arms Hotel if i ever got the chance. We had a trip to the area in May and i decided to do just that. What a lovely time we had. The staff were attentive and courteous and i got the feeling that nothing would have been too much trouble.... More