Stayed at the keys while working in kelso,really good value from excellent hotel.All the staff are helpful and friendly and all the food we had each night was excellent,would recommend to anyone . More

We tried the Cross Keys for lunch and while one meal was OK, the smoked fish they served was not right. The waitress was indifferent to the pile of bones removed and it's the first time a steak knife would help cutting the fish. More

You can't find a better location than the Cross Keys, and luckily the experience matches up. Is it the Georges V in Paris? No, but it is perfectly located if you're visiting the Borders, and the staff went out of their way to make us feel welcome. The food and bar are relatively basic, but they are good value, and... More

Excellent hotel, we done Scottish Highlands tour and stayed here on way back down to South Wales. Booked again for this year but staying on way up. Food is great. Russ ( Swansea ) More

7th time we have stayed here booking a package including hogmonay ball.As usual what stood out was the helpfullness and friendliness of the staff.We stayed on the 3rd floor this time and due to the fact the lift was out of order this got a little tiresome over the 4 night stay.The food each night was excellent and Lucca the... More

Attended one of the hotels Christmas party with a group of friends, was an excellent night. Food was first class! Was great valur for money as have attended other party nights over the years. Staff were very polite and happy to help. Will definately recommend and return in the future!!! More

A group of 37 bridge players traveled to Kelso for a weekend of bridge and fun. Everyone was delighted with the choice of hotel, the quality and selection of food, the friendliness and helpfulness of staff, and the value for money. We hope to return next year. The one shortcoming was the broken lift which made it difficult for some... More

After checking the available hotels in the area decided to go with this one mostly based on the reviews available, and we were not disappointed. The hotel is very well located, very central in Kelso. Easy to get there from the bus stops, has got a series of taxis in the vicinity and there is plenty of car parking within... More

I had the pleasure of staying at this wonderful hotel a year or so ago while visiting the Borders and completely fell in love with the Cross Keys Hotel, I believe it is the 2nd oldest Coaching Inn still in Scotland.....what a wonderful history this place has and sits in a prime location looking over the beautiful cobbled square of... More