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Isles of Glencoe Hotel & Leisure Centre

3.0 of 5
Near Fort William, Ballachulish PH49 4HL, Scotland
Hotel amenities
Isles of Glencoe Hotel & Leisure Centre
Ranked #1 of 2 hotels in Ballachulish
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524 reviews from our community

Traveller rating
    157
    158
    112
    64
    33
See reviews for
Families
104
 
Couples
264
 
Solo
4
 
Business
6
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Visited this hotel in February and April 2013. Hotel is a bit dated and could do with a bit of a spruce up, which they have now started to do. In February the deal was for DBB with 4 drinks vouchers, which was great for all 6 of us (3 couples). Dining chairs at this point were a bit wobbly,... More

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Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 May 2013 NEW

In January 2013, We booked and prepaid 3 nights accommodation for 13-16 May 2013. While we were on the plane flying from Australia, Reservations sent us an email stating that they would not have a room for us on the final night of our stay. All the paperwork printed by us showed how much we would lose if we changed... More

Was this review helpful? Yes 1
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
18 May 2013

Thank you for your feedback regarding your recent stay with us. I am sorry that your stay was not as you had hoped. I am sorry that we had to relocate you for the 3rd night of your stay and apologise for the short notice of this. I had in fact found a solution for you which would have allowed... More

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1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 May 2013 NEW

I have stayed here many times but sadly it is now concentrating on coach parties, the death knell of any hotel. Obviously investment has been more or less stopped and the public areas are looking tired and threadbare. When we arrived we were told there was an over-booking and we could only stay 2 nights instead of three we had... More

Was this review helpful? Yes 1
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
18 May 2013

Thank you for your feedback in relation to your recent stay with us here at the Isles. I am sorry that it was not as you had hoped and apologise once again that we could not accommodate you on your 3rd night and had to relocate you to an alternative hotel. I note your comments regarding being advised of your... More

Urquhart, null, United Kingdom
1 review
2 of 5 stars Reviewed 8 May 2013

We stayed here as part of a group of classic car enthusiasts. Our room was clean and spacious and while the furnishings were acceptable the mattress was lumpy and tired out. The furnishing in the public areas was tired and worn and some of the chairs and settes in the lounge area stained and actually torn. The feature wood burning... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
13 May 2013

Thank you for your feedback in relation to your recent stay with us. I am sorry that you felt that the mattress on your bed was lumpy and tired out. Unfortunately, I do not know what room you occupied but I do hope that you advised my team so that we can action a replacement mattress. I do recognise as... More

Glasgow
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

We (2 adults and 2 children) enjoyed a 2 nights stay on a bed and breakfast basis. The hotel is in a fantastic location and we had a family room (with a super king bed and 2 bunk beds) which had a view of the loch and the mountains. The room was very spacious, comfortable and clean. The room could... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
10 May 2013

Thank you very much for your comments in relation to your recent stay with us. I am delighted that you enjoyed your stay and found our family rooms to be comfortable, clean and spacious. I am pleased that you found the staff to be friendly and informative and have passed on your thanks also to Stella for looking after you... More

CURTIS3
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 7 May 2013

We chose this hotel as it looked great on the website, was in a wonderful location and it also had a swimming pool etc. The room we had overlooked the amazing loch however although the room was clean, carpets and chairs had stains all over them.we didnt realise until late that evening that the top bunk bed was dangerous- held... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
10 May 2013

Thank you for your feedback in relation to your recent stay with us here at the Isles. I am sorry that it was not as you had hoped. I was concerned to read that one of the bunks in your ruoom had become unstable. My sincere apologies for this and please be assured that this has now been rectified and... More

dundee, scotland
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 7 May 2013

wonderful location, room needed TLC although the size and style of family rooms is the best I have ever seen. The negatives- the pool changing are was filthy, the floor disgusting-left after seeing it-however was cleaner the next morning. Breakfast was okay but croissants were burnt and choice of fresh food very limited. Not sure we would return as cost... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
9 May 2013

Thank you for your feedback in relation to your recent stay with us here at the Isles. I am pleased that you found your room to be comfortable and that you felt that for a family room that it was well designed and of a good size. I am disappointed however that not everything was to your satisfaction. I note... More

Gravesend, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 April 2013

The Isle of Glenco Hotel is set in beautiful surroundings, the staff were friendly, helpful and at times great fun. The food was plentiful and satisfying. Our room had a loch view, it was spacious and comfortable for our needs. There was a pool which we took avantage of and we would go there again. Some commments about the tired... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
9 May 2013

Thank you very much for your comments in relation to your recent stay with us. I am so pleased that you enjoyed your stay and found the staff to be friendly, helpful and that your room was clean and comfortable for your needs. I am pleased also that you found the food to be plentiful and enjoyable and that you... More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 27 April 2013

We traveled to Glencoe with a coach party, after 10 hours to get there, we were delited to find the hotel and the setting of the hotel is Stunning, second to none! Ideal spot to be based for exploring Glencoe and the surrounding area. All of the hotel staff are very attentive and welcoming, The general decor and cleanliness leave... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
6 May 2013

Many thanks for your comments regarding your recent stay with us. I am pleased that overall you enjoyed your stay and with the group had the opportunity to explore the area. Myself and my managers do recognise that the bar, lounge and restaurant areas are in need of some TLC and I am hopeful that this will happen in the... More

1 review
5 of 5 stars Reviewed 25 April 2013 via mobile

We've literally just arrived back home here in Newcastle after a 5 1/2 hr drive back from a 2 night stay in the isles of glenco. From the moment we arrived the staff were interested in where we had came from and were welcoming and friendly. The setting was just fantastic, the scenery absolutely blew us away, coming back to... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
8 May 2013

Thank you so much for your feedback regarding your recent stay with us here at the Isles. I am delighted that you enjoyed your stay and that you had the opportunity to explore the surrounding area. I am so pleased that you found your room to be comfortable and that the staff were friendly and welcoming. I have passed on... More

 
 
 
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Additional Information about Isles of Glencoe Hotel & Leisure Centre

Also Known As:
Isles Of Glencoe Hotel And Leisure Centre
Isles Of Glencoe Ballachulish
Isle Of Glencoe
Isles Of Glencoe
Isles Of Glencoe Hotel & Leisure Centre Ballachulish, Scotland
Address: Near Fort William, Ballachulish PH49 4HL, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Glencoe > Ballachulish
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Ballachulish
Price range (per night): ₹ 1,317 - 11,305
Hotel Class:3 star (3*)
Reservation Options:
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