My husband and I were looking for somewhere to have a special meal for our anniversary. The Alexandra Hotel Restaurant looked lovely on their website and the menu was appealing. How disappointing to find it did not live up to our expectations. Can you believe it - the set menu (and that is all that's available) is £41.50 per person!... More

The title sums it up. The food was not piping hot and fancy terminology such as 'seared' was an excuse for charred. A chicken supreme was a chicken leg surrounded by stew needing a serrated knife. I was driving so did not drink, neither did my husband. We requested a jug of water with ice and lemon. This arrived in... More

yes I agree with you about the parking but the staff made every effort to find a place to park and in the end we didnt have any problems at all. The staff were very helpful and available at all times, the food was very good especially the breakfast which were for mere mortals like me far too much but... More

This is a real gem of a hotel which we have visited many times over the past 15 years (most recently last week) and we have never been disappointed. The hotel has been recently refurbished throughout to a high standard and the bedrooms and public areas are comfortable and attractive. The restaurant serves excellent, top quality, delicious food and you... More

Getting into the hotel is the first problem. The car park is tiny. However, the bells should have rung louder in my head when we entered reception, only to be told that they were working on a small problem in the bathroom! We suffered for the whole 3 nights with a shower with a faulty thermostat. One minute very hot,... More

My wife and I booked into the Alexandra Hotel to stay on Bank Holiday Monday 09-04-2012. We had been looking forward to the stay as a special treat, following several days of entertaining family and friends and after driving my father back home to Cornwall from Salisbury. The cost of Bed breakfast and evening meal was £262.00 without any extras... More

We have just returned from our second visit in 6 months and everything was just as perfect as before. The staff everywhere have been so well trained and seem to enjoy being helpful and pleasant at all times. We always receive a lovely welcome and look forward to entering our really comfortable room with beautiful views over the superb garden... More

The room wasn't ready, even though we arrived an hour after check in. The receptionist tried to make it better with free tea and tea cakes but we just wanted to get settled after a long journey....the room took 20 minutes to get ready......how much cleaning could have happened? Some staff were excellent - one of the waiters and the... More

We stayed over the last weekend in March on a dinner bed and breakfast deal. The setting is absolutely charming, the service was exceptional. The food was excellent, the white chocolate dessert was the best I have ever had anywhere. I travel worldwide and this place is really special. We met several interesting and engaging fellow guests, who had clearly... More