Booked in last minute and I must say the staff were ultra helpful/ friendly. The bar is nice and provides decent food/ service but the hotel is in need of updating (I stayed in the more modern part). They are adequate, but it was below par. Would consider staying again. More

Me and my partner stayed in the Bell INN while visting Family in the area, I thought the hotel was lovely, the staff were very friendly, our room was lovely and the bed was very comfy. The breakfast was nice, the service was a little slow, but there was fruit and ceral to help yourself to while you are waiting.... More

Don't understand comments of beauty66!! DJ had placed music request slips on all the tables and I know several people who completed these. I know that several of the requests were met by the DJ. Why would she have put out these slips if she had no intention of playing requests. I think the beauty 66 comments were inaccurate and... More

We unanimously agree the 'Bell' staff and management (and quaint character of the hotel) helped to make this Xmas get-together a really memorable one - and likely to be repeated at some future date! More

My husband & I stayed here for 4 nights whilst working in Bury St Edmunds. This place has lovely character and although all reception areas are well maintained and modern......the bedrooms are not. Rooms are old and the windows had mould and paint peeling off. The rooms are in desperate need of a refurb. The service in the restaurant both... More

We were booked for 2 nights mid-week. Centrally located the Hotel has facilities such as a bar and cosy lounge with a real fire but the carpets in most of the public areas were worn and the decoration is tired. Our room was very clean with fresh bedding and towels but again the general decoration let it down. The dining... More

Our room was lovely, the Hotel was clean and the food was excellent. Pumps not working on certain beers in the bar on New Years Eve was not a good sign....but the evening meal was delicious.Unfortunately- having paid for a Gala Dinner with "Disco" , the latter was very, very dissappointing !!.......A young girl, who never listened to her guests... More

Our GPS couldn't help us get to this place, having driven from Birmingham, so we parked and walked. The indifferent lady at the front desk then gave us incorrect directions which served to confuse us further. King Street is cut into several pieces by a mall and road closures! As we were returning late at night and were unable to... More

Our partyof 12 thoroughly enjoyed a family Xmas holiday, thanks to the staff (and past residents) of the Bell. We all agreed that the rooms, both ancient and modern, were comfortable and well-equipped, the staff made us feel at home, the food was delicious, and even the ghosts obliged with several spooky experiences on Christmas Day and night. I shall... More