Really nice people. You are not threaten like the number. I was the lady of melon at the snack;-). My child got sick they helped me out. Really excellent service. We had an upgraded room to a junior suite. Wonderful!
Well I lied last September when I wrote on here, that we would be back next Sept , as we have just stayed in May between 14th & 21st.
We had so enjoyed our last 4 Septembers , where we have made a point of spending our wedding anniversary at the Roca , we could not wait & had a...
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Reviewed 17 September 2010
Reviewed 26 September 2011
I'm surprised by Patrick's review below. Prior to having his things stolen he was commenting to anyone who would listen that "this is five star quality", "you get what you pay for", "there's always something you want to eat", "it's a great resort for kids", "we stayed in a 3 star hotel last year and the food was terrible, there's...
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This is not a 5* hotel despite those that say it is. I have stayed in several 5* hotels and this does not come even close. For a 3* hotel, therefore, it is VERY EXPENSIVE.
We were also burgled, by the Hotel's own staff (if you need an admission of guilt - they sacked a member of staff directly as...
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Dear Patrick,
First of all we would like to apologize for what happened during your stay.
Regarding this issue, we manifest this is a theme that is out of our control. We have been confronted the staff and you with the occurred which has been denied, resulting in one word against another. For that fact, this matter has been forhanded...
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I do not know why there are many good reviews here. It is definitely over valued. The facility, services are not worth 5 star. We booked sea view room, but can not sea the see at all. The bed is so so uncomfortable.Location is not good. I would not recomend it.
Dear Guest,
Thanking you in first place for the time you have taken to write your comments on the tripadvisor website, but we feel sorry to read your disappointment and it s a pity you didn t come to have a meeting with the Management while you were on the spot, as we could discuss about your negative points and...
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My wife and I just returned from a six day break arranged just a few days before travelling, and I just had to say that even all the positive comments on Tripadvisor do not do this hotel justice. Every aspect of our stay from the minute we walked into the Reception was really excellent. Every single member of staff was...
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Dear Guests,
Thank you very much for your comments on the www.tripadvisor.com and thank you for having chosen the Gran Hotel Roca Nivaria in a last minute booking. It s a real pleasure to read that you found the right choice to make a good break together with your wife.
As you have visited lots of hotels, we feel so...
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We returned to the Roca Nivaria for a week at the end of April having stayed there in September last year and once again we had a fantastic holiday and cannot recommend it enough.
We returned this time as part of a party of nine (me, my wife, our two boys, grandparents, sister-in-law, brother in law and their little one!)...
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Reviewed 22 October 2011
Dear B. Family !
A big thank you for taking your time to write a nice review on the tripadvisor´s website onto your second stay in our Gran Hotel Roca Nivaria, with compliments for our staff and facilities.
I am delighted that you enjoyed your stay with us and that you were well looked after. All our staff had the...
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Just returned from one week in this fantastic hotel. We stayed with our family; 10 persons including 4 childeren. The rooms are great, very spacous, clean and with fantastic sea view. We have had an upgrade from a junior suite to a senior suite (thank you for that..) and it was just great. Food is excellent; fresh and very tastfull....
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Hallo Familie Riekje !
First of all we would like to thank you for the time writing a comment on the tripadvisor´s website about your stay with us and your family at the Gran Hotel Roca Nivaria.
We are very happy to read that we could read your expectations and that you enjoyed your stay with us. It is nice...
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We have just returned from a weeks holiday to the Roca Nivaria. This was our second visit to the hotel, having previously stayed their as a couple in June 2010. This time we travelled with our 1 year old son and extended family (mum, dad sister, brother-in-law and two nephews (aged 3.5 and 20 months)).
This was our first holiday...
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Dear Family,
A big thank you for taking your time to write a nice review on the tripadvisor´s website onto your second stay in our Gran Hotel Roca Nivaria, with compliments for our staff and facilities.
I am delighted that you enjoyed your stay with us and that you were well looked after. All our staff had the pleasure to...
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This is a wonderful place to stay - favoured by families but not one case of bad or disruptive behaviour from any children in the six days we were there. And no drunken louts either! The heated pool was a a god-send and we loved having lunch by the pool. The staff were fantastic - a special credit must go...
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Dear Antonia and converted husband !
Thank you very much for your nice words on the tripadvisor´s website about your recent stay at the Gran Hotel Roca Nivaria.
We are very glad to read that you enjoyed your stay with us and that you can recommend us and the hotel. We appreciate sharing your experience with good praises for the...
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