Just returned from a having a wonderful week in the Bouganville. We had a room overlooking the tennis court and pools, we also had a wonderful sea view. The room was comfy and clean. The decor perhaps needs to be re-freshed but that had no effect on our holiday. The staff were helpful and polite. We had to call for... more

was very disappointed in the hotel as i definetly do not think that it should have been given a 4 star rating,the hotel on first impressions looks very nice but the rooms where very shabby and where more like a 2 star it looked like it hadnt had a refurb in years,i have stayed in a lot nicer hotels and... more

Ok-Year 5 on the trot at this hotel.Each year we have been welcomed as a returning customer by a nice chilled bottle of champers in our room on day 1, this year it has been reduced to a bottle of water!!-Ok i know there is a recession,but are times that bad.The hotel is in a good position for us as... more

Upon arrival, we were greeted by friendly, helpful staff and the porter who took our luggage to the room was so good because my room wasn't quite ready. He dealt with it promptly and the maid arrived there and then to clean the room. My friend had a problem with her safety deposit box and this was rectified immediately. The... more

This hotel badley needs a refurb. We went back to this hotel after staying there three years ago, and what a difference. Service level is not as good, neither is the food. Next time we'll be staying in an apartment, which works out cheaper when you consider that most of our 11 days we went out and bought food. Across... more

As my sister lives in Tenerife I tend to visit between 2-3 times a year. This time I decided to stay at the Iberostar Bouganville with my friend. Upon arrival the check-in was quick and staff were friendly. We were allocated a room on the 6th floor. This was overlooking the sports courts but we had a fantastic view of... more

After reading all the reviews on this hotel we thought we would give it a try. However, I have to say this is the worst four star hotel i have ever stayed in! The rooms were out of date and quite dirty. The beds were dreadful they were really hard and had a plastic sheet on the bottom which rattled... more

we stayed from 1st september for 2 weeks and we were looked after from the second we arrived to the second we left, our room on floor 3 was well kept and very clean, every day we came back it had been tidied just like my mam had been in ( she's very fussy lol) the staff around the pool... more

Excellent hotel from the friendly welcome to leaving.The staff were helpful and cheery and all queries dealt with quickly .The hotel is kept really clean and tidy and it shows you are in a 4 star hotel. The restaurant serves up a good variety of food to cover all tastes .The only fault i could find was as there were... more