we stayed for 1 week at the begining of january. i found the hotel to be pretty basic. but clean. the rooms were cleaned and towels changed daily, the staff were helpful and friendly, getting our room ready as soon as we arrived, a few hours before normal check in time. The food was OK, it was a bit samey,... more

We booked a last minute winter break and were travelling with our 4 month old daughter for her first holiday. We asked the travel agent to recommend somewhere suitable for all of us and were very flexible with our location as long as it wasn't Playa De La Americas. We decided on an all inclusive deal as they are good... more

This is the first time I have been to Tenerife. I travelled with my youngest daughter, her two boys( 9 & 4) and my eldest daughters three children ( 17, 13 & 5). The hotel was excellent value for money, being all inclusive, kids had unlimited access to food and drink which kept them quiet for a good part of... more

We visited this hotel for the second time this year, last year were moved to this hotel from next door The Oasis, we were amazed at the lack of guests, approx. 60/70 people. The menu had been reduced but still provided enough choice for even the most fussy eater. As usual the rooms were cleaned to a very high standard... more

After visiting this hotel twice a year for the the past few years and allways shouting its praise it saddens me to say that I would not return again unless there were some drastic changes. Considering that the hotel closed for two months this year for refurbishment, the rooms although still clean have not been touched and are still basic.The... more

we went to this hotel for the third time in as many years and i am sad to say it has decended into a spanish old fogies home firstly we go back here year after year as we have friends in the village there is myself my wife two teenage boys three young sons and a six month old daughter... more

My husband and i stayed here for our honeymoon, the hotel was closing for 3 months the week after we left so it was nice a quiet. we had a great time we were on the top floor in a west facing room so were able to watch the wonderful sunsets, the staff we very friendly and helpful the fiesta... more

Moved here from the overcrowded that was the 4* Riu Buena Visa. Having adjusted to the heat of the hotel (no air con just a fan so room very warm). Had to pay to move and then pay again at the paraiso for safe, bottled water, hairdryer and towels. No problems with room other than the heat - it was... more

We were originally booked into the sister hotel across the way, The Oasis, but due to this now being used solely for the Spanish we were moved to the Floral and upgraded to All-Inclusive! The hotel is fab, but it is closing down for a couple of months this summer for refurbishment, which is does need in some places. The... more