POSITIVES: Great value, very clean, decent rooms with fridge and separate little living area plus small balcony. No real frills, but staff were attentive and friendly (just little things like remembering your room number when they go get your key etc.) and the breakfast we had was decent. Free WiFi if needed. Small but clean and inviting pool and surrounding... More

We booked this hotel 7 weeks in advance but it was only when we arrived at the hotel did they inform us they had over booked and we would have to stay at a hotel 1 km away. The alternative hotel, Playamaro, was not up to standard with no bath or basin plug, the shower hose did not reach the... More

We checked into this hotel for 4 nights on a working holiday. One of the reasons we chose this venue was because they offer free wi-fi in the rooms which is essential for us to continue working abroad. When we checked in, we realised that our room did not have a sufficient connection but the reception staff were very helpful... More

i stayed in this hotel last weekend, when i arrived i was waiting 20mins approx to check in when finally a member of staff turned up. The room itself was basic but did the job- if your planning to spend your trip in a hotel go stay in the BALCON DE EUROPA, it,s a 45min walk downhill to the town,... More

Returned yesterday from Hotel Al Andalus after one week's stay. I'd agree with the previous reviewers who say the staff are friendly and Blessing was indeed very helpful. We didn't experience the problems with lack of staff - there were several cleaners; a couple of receptionists; 2/3 waiting tables and most took a turn at working behind the bar. Nothing... More

iWe returned once more to the Al-Andalus for our September holiday and found it as welcoming as ever. However, obviously because of the crisis in Spain, there was a lack of staff. The staff there are all fantastic but were all trying to do more than their own job and this does not really work. The menu is needing a... More

This hotel caters principally for coach parties and so mealtimes - especially breakfast - become something of a rugby-scrum as entire coach-loads of pele descend on the dining areas at the same time in order to eat before their coach departs. The management of the hotel is, at best, haphazard. Only one staff member appears to have been trained (the... More

This establishment is value for money. But the rooms although kept very clean and comfortable,lack a measure of maintenance. We arrived to the room to find the wardrobe door hanging off on one hinge which fell completely off when touched. This must have been obvious to the cleaning staff and if reported to management should have been attended to before... More

Let's start with the positives; this hotel kept our room clean and spotless. Beds comfortable and clean. Breakfast was ok but if you pay for half board it is hit and miss. Very greasy food one evening and lunch menu is reliant on your Spanish being good or the English interpretation of the waitresses. I have never been asked to... More