We checked in at 4:30PM and our rooms had not been cleaned, the beds had not been made, there were dirty used towels hanging and trash in the bath room. The desk clerk came and made up the beds reusing the dirty sheets from the previous guest. This place is disgusting!

I'm not even sure where to begin. The place is a dump. My room was extremly old and dated, needed lots of repair work, had dead bugs everywhere, smelled funny, and had a large space under the door that let anything and everything in. The heat/ac unit was loud, sheets were mismatched, and the "pullman kitchen" was so iffy I... More

We had our family reunion here and could not have had more helpful people and staff. The old restaurant had recently burned and there had been some storm damage in the area which the owners were in the process of cleaning up, but through it all they we very responsive to all of our needs and desires. The new restaurant... More

My husband bid on this trip for a charity auction, so at least it went to charity. We stayed in the condo, which looked as though it hadn't been cleaned in 6 months. There were cobwebs and dead bugs everywhere. One night it rained and our front window by the door was leaking heavily into the entry way. The beds... More

We just got back from Bel Arco on Sept. 5th we were booked to stay 3 nights. I reserved one of the cottage rooms because of the lake view. This was not a resort by any means, and for the money it was no where near worth it. Their website is very misleading and the photos they are using on... More

Went for a weekend seminar. Reserved a room with a kitchen but they claimed we did not ask for kitchen. We did get them to move us from the gravel parking lot view to one near the pool. We ignored the remarks made by the front desk people about having to move us all over the place to keep us... More

We stayed at Bel Arco over the July 4th weekend of 2005. We were very disappointed with the facilities. Our room had bugs, cobwebbs, and the carpet hadn't seen a vacuum in a while. There were holes in the walls that had been patched and did not match the rest of the wall, as well as rotten wood around the... More