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All 7 Surprise hotels »

Windmill Suites in Surprise

12545 West Bell Road, Surprise, AZ 85374
Hotel amenities
Ranked #2 of 7 hotels in Surprise
4.5 of 5 stars 105 Reviews
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105 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Living room(4)
  • German restaurant(4)
  • Friendly and helpful(3)
  • Continental breakfast(3)
Traveller rating
    69
    23
    9
    4
    0
Only show reviews for Family (41) | Couples (34) | Business (6)
Date Rating
Alicia C
Glendale, AZ
1 review
5 of 5 stars Reviewed 6 February 2012

We had my father-in-laws 80th Birthday Party at the Windmill Suites. The room was set-up beautifully and ready when we arrived. Each round table sat ten with plenty of room to move around. The room more than accomodated family and friends for fifty. The room was clean, the table linens were beautiful and the buffet tables were perfect! The entire... More

Was this review helpful? Yes
John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
13 February 2012

Thank you for your feedback and for praising our staff. We are happy to know your event was successful. Thank you for recommending the Windmill Suites and we look forward to welcoming you back. Sincerely, John Cauvin, President & CEO Windmill Inns & Suites More

daynawess
Contributor
16 reviews
6 helpful votes
5 of 5 stars Reviewed 23 January 2012

We have stayed here multiple times while visiting family and we keep coming back! The bedroom concept is great as the double doors can close for privacy while the living area can be used for TV watching or just reading. Kitchenette is convienient with microwave, refrigerator and coffee maker. Complimentary apples are available as arecoffee, hot water and lemon water... More

Was this review helpful? Yes
John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
13 February 2012

Your review is most appreciated! We will share your positive comments with our staff members. We are currently replacing our sofa bed mattresses for the comfort of our guests. Thank you for being a loyal guest and we look forward to welcoming you back. Sincerely, John Cauvin, President & CEO Windmill Inns & Suites More

Dan126
Palatine, Illinois
1 review
5 of 5 stars Reviewed 17 January 2012

For the last ten years my wife and I have stayed at the Windmill in Surprise when we visit family in Sun City and Glendale. It is a comfortable and clean stately place. Staff are very friendly. We especially like the suite concept with the bedroom separate from the living/kitchen area. Older facility which is very well kept up. Breakfast... More

Was this review helpful? Yes
John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
13 February 2012

Your positive comments are greatly appreciated and will be shared with our team members. We are happy to know the layout of our suites accommodate your needs. Thank you for being a loyal guest. We look forward to seeing you soon. Sincerely, John Cauvin, President & CEO Windmill Inns & Suites More

reading4years
Canby, Oregon
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 1 January 2012

When we travel to Surprise to visit family, the rooms at the Windmill are perfect for resting and unwinding at the end of the day. I can close the bedroom door and read, while my husband watches TV in the "living room." The staff are friendly, and the rates are reasonable. Anything you might need to buy is readily available... More

Was this review helpful? Yes
John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
11 January 2012

Thank you for taking the time to share your positive comments about our Surprise/Sun City West location. Your feedback is greatly appreciated and will be shared with our team members. We are happy to know the layout of our suites and the location of our property accommodated your needs. Thank you for choosing to stay with us and we look... More

Kitters
Longview, Washington
Top Contributor
66 reviews
82 helpful votes
5 of 5 stars Reviewed 23 December 2011

We stay at this hotel each November when we come to Phoenix for the Nascar races. The quality of the rooms and the service continues to be outstanding. The entire hotel is just as clean and well maintained as it was when we began coming here over 10 years ago. More

Was this review helpful? Yes
John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
27 December 2011

Thank you for your positive comments regarding your stays at our Surprise location. We look forward to seeing you again for NASCAR, hopefully for both the March and November races. We will be sharing your experience with our staff members. Thank you for chosing to stay with us! John Cauvin Presiendt & CEO More

BreakingNews58
Chicago, Illinois
Senior Contributor
33 reviews
14 helpful votes
3 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

The Windmill is a pretty bare bones suites hotel. It's clean and convenient to Sun City West and Surprise. The room charge includes a breakfast which offers a lot more food than similarly priced hotels. The double beds are actually quite small and surprisingly short. Get a king if you are tall or you'll be hanging off the bed. The... More

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John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
30 December 2011

We thank you for your positive comments regarding your recent stay at our Surprise/Sun City West location. We will recognize the outstanding service our team members and Julie provided. Thank you for choosing to stay with us and we look forward to welcoming you back on a future visit. Sincerely, John Cauvin, President & CEO Windmill Inns & Suites More

Daniel B
Las Vegas, Nevada
1 review
3 helpful votes
5 of 5 stars Reviewed 3 December 2011
3
people found this review helpful

We stayed for a week this last November for a family visit around Thanksgiving, and aside from a minor hiccup and one major one, this was an extremely pleasant stay. We took one of the suites (with a bedroom, front "living" room and kitchen area), and it was comfortable and had the amenities (small refrigerator, microwave, coffee maker and coffee).... More

Was this review helpful? Yes
John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
7 December 2011

Thank you for your positive comments regarding your stay at our Surprise/Sun City West location. We are happy to know you enjoyed the layout of our suites and the amenities we have to offer our valued guests. We will share your feedback with our team members. We apologize for the noise disturbance during your stay. Our staff members should have... More

Andrea13
Graz
Senior Contributor
41 reviews
43 helpful votes
4 of 5 stars Reviewed 14 November 2011

Windmill Inns always have a high standard. This hotel was on a quiet location, in the north of Phoenix's outskirts. Though it is surrounded by fastfood, restaurants and malls and shops within 5 minutes drive (some walking distance). The suites have a very good size, with separate living room with kitchen and room divider. A sleeping room and a bathroom.... More

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John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
18 November 2011

Thank you for taking the time to share your positive comments about our Sun City West/Surprise location. Your feedback in greatly appreciated and will be shared with our team members. For your future visits please know that we offer substitute pillows. They can be requested at our front desk at anytime. Thank you for making us aware of the lights... More

Casa4602
Los Angeles, California
Senior Reviewer
8 reviews
23 helpful votes
3 of 5 stars Reviewed 13 November 2011

This is a completely comfortable and friendly hotel for the area. We stay here when visiting my mother in Sun City West and it makes for a great spare bedroom. The rooms are large, clean and equipped with a tiny fridge and microwave. The hotel includes a good breakfast each morning and the staff is very kind and helpful. The... More

Was this review helpful? Yes
John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
17 November 2011

Thank you for your positive comments regarding your recent stay at our Sun City West/Surprise location. In 2010 we completed the upgrade of our mattresses to Simmon Felicity II Pillow Top mattress set along with new linens and a top of bed program. Contrary to hotels in the area that are surrounded by asphalt parking lots our property offers a... More

KevinKozak
Toronto, Canada
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 12 November 2011

We enjoyed the complimentary breakfast and the pool was great when it was open. Good value More

Was this review helpful? Yes
John Cauvin, Owner at Windmill Suites in Surprise, responded to this review
18 November 2011

Thank you for your positive comments regarding your stay at our Sun City West/Surprise Windmill. We appreciate your feedback. We apologize for our pool not being opened back in March during part of your stay. Due to the inconsideration of another guest we had no choice but to close it down temporarily. Thank you for choosing to stay with us.... More

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Windmill Suites in Surprise Also Known As

  • Windmill Hotel Surprise
Address: 12545 West Bell Road, Surprise, AZ 85374

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