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Heritage House Motel Hotel, Prescott

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Heritage House Motel

819 E. Gurley Street, Prescott, AZ 86301
Hotel amenities
Heritage House Motel
5 traveller photos
Ranked #14 of 24 hotels in Prescott
4.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    20
    8
    0
    0
    4
Date Rating
Indianapolis, Indiana, United States
1 review
“A Charming and Pleasant Surprise in the Heart of Arizona”
4 of 5 stars Reviewed 7 April 2013

The first words that come to mind are CLEAN, RELIABLE AND AFFORDABLE! When you book a privately owned non-corporate hotel/motel, there is a certain expectation. You don't typically expect to have a 4-Star experience, and you anticipate small potential issues that can come from limited staff and unknown brand value. This was not the case with my recent experience staying... More

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HHM_Management, Manager at Heritage House Motel, responded to this review
13 April 2013

Dear Guest, thank you very much for the wonderful review of our motel. We really appreciate your kind and warm words and are glad that you enjoyed your stay. Cleanliness, friendliness, and great service are our top priorities here and we are happy to hear that our guests are appreciating our hard work and efforts. We hope you will stay... More

1 review
1 helpful vote 1 helpful vote
“Horrible”
1 of 5 stars Reviewed 17 March 2013 via mobile

The management was extremely rude. I personally travel a lot and have stayed in numerous hotels, but the experience I had at the heritage house motel was horrible. I will never recommend this place to anyone. Additionally, the towels they gave us were used and not clean along with a half bottle of shampoo. It is a cheap place to... More

Was this review helpful? Yes 1
HHM_Management, Manager at Heritage House Motel, responded to this review
23 March 2013

Dear customer, we are very sorry to hear that you were disappointed with your stay. However, we are unclear as to why you are upset. It is highly unlikely that the towels in the room, the additional fresh towels which you were given, and the shampoo were used and unclean. If that was the case, why did you wait to... More

Woody Creek, Colorado
1 review
1 helpful vote 1 helpful vote
“A staple of my Prescott visits!”
5 of 5 stars Reviewed 21 October 2012

Reliable, clean, affordable, and comfortable! The Heritage House Motel is my number one choice of lodging when I come to Prescott for my grad school colloquia. Why stay anywhere else? It's close to town, the price is right, the people who run it are friendly and helpful, and I know I'll get a good night's sleep - which is a... More

Was this review helpful? Yes 1
HHM_Management, Manager at Heritage House Motel, responded to this review
11 December 2012

Thank you very much for the positive review. We are grateful for the kind words and are very glad you enjoyed your stay with us. We look forward to seeing you soon! More

Portland, Oregon
1 review
“AMAZING”
5 of 5 stars Reviewed 5 October 2012

I wanted to review a review a few weeks ago, but forgot! I will now be staying at the HEritage House Motel for my fourth stay as a Prescott Student over the last year. After a flight, and a shuttle in 15 passenger vans, Heritage House Motel is a wonderful rest-stop for R+R, and re-coop time before academia hits in.... More

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HHM_Management, Manager at Heritage House Motel, responded to this review
9 October 2012

Thank you very much for taking the time to write us a review, we really appreciate it. We are glad to hear that you enjoyed your stay and we look forward to seeing you again. Thank you once again for the review and recommendation. More

Las Vegas, Nevada
1 review
“My 9 (and more to come) stays at Heritage House Motel”
5 of 5 stars Reviewed 4 September 2012

My name is Rosemary and I am a nurse. I planned to take an ongoing course in Prescott and my instructor suggested Heritage House to me, especially the top floor with the mountain views. From my first stay. I was pleased how the owners warmly greeted me, by the economical rates and the CLEANLINESS !! As a nurse, this is... More

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HHM_Management, Manager at Heritage House Motel, responded to this review
9 October 2012

Thank you very much for the wonderful review. Cleanliness, friendliness, and great service are our top priorities here. We really appreciate you taking the time to let other travelers know about our motel. More

Taylorsville, Utah, United States
1 review
“I had a nice time at this Motel...........”
5 of 5 stars Reviewed 26 August 2012

I stayed 5 days at this Motel during the last part of July / first part of August and it was great! The A/C worked very well and kept the room real cool, even though my room faced west and it was pretty hot outside during the afternoon. I spoke with the owners several times during my stay and found... More

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HHM_Management, Manager at Heritage House Motel, responded to this review
9 October 2012

Thank you very much for staying with us and taking the time to write us the wonderful review. We are glad to hear that you enjoyed your stay and we look forward to seeing you next time. More

Mesa, Arizona
1 review
4 helpful votes 4 helpful votes
“Terrible and rude people”
1 of 5 stars Reviewed 6 August 2012

Stayed here with a friend. Was 11 minutes late to check out and got an irate phone call from the woman. When i returned the keys she grabbed them from me and was very rude. I was trying to be so nice to this woman. I had to wait for the male to go look through the room before we... More

Was this review helpful? Yes 4
HHM_Management, Manager at Heritage House Motel, responded to this review
12 August 2012

Dear upset customer and potential customers, We are sorry to hear that you did not enjoy your stay. Every hotel and motel has a specified check-in and check-out time which the guest has to follow. At the Heritage House Motel, the check-out time is at 11:00 AM and check-in time is at 2:00PM. It was already 11:30 AM when the... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“You get what you pay for - so think twice before staying here”
1 of 5 stars Reviewed 1 August 2012

Before we decided to stay here, I've explicitly asked the female owner if there was Wifi available at the room - she confirmed. Obviously it wasn't working - tried a notebook and an Ipad for half an hour with their stone age like direction of how to get Wifi working (click here, wait 3 minutes, should open a window in... More

Was this review helpful? Yes 3
HHM_Management, Manager at Heritage House Motel, responded to this review
4 August 2012

Dear upset customer and potential customers, We are sorry to hear that you did not enjoy your stay. Unfortunately, some parts of this reviews are grossly exaggerated, we would like to take the time to clear up this matter. Sadly, this customer was upset from the beginning, it all started when he and his girlfriend came in asking for the... More

Phoenix, Arizona
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
“Don't Stay Here!”
1 of 5 stars Reviewed 25 June 2012

Things you should know about this motel: 1. Parking is very minimal and difficult to maneuver. 2. NO amenities: No pool, No fitness room, No outdoor areas, Ice machine is outside next to diveway. No views. Nothing. 3. Room was very musty, clean but musty. 4. A/C never got cold because the vents only pointed up and behind the curtain.... More

Was this review helpful? Yes 3
See 4 more reviews by ErinandTT for Prescott
HHM_Management, Manager at Heritage House Motel, responded to this review
4 August 2012

Dear upset customer and potential customers, We are sorry to hear that you did not enjoy your stay and that we did not meet your expectations. Please keep in mind that you are allowed to look at the room or to ask what amenities are offered before renting. Due to the affordable rates we offer, we are not able to... More

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean, descent for the money”
4 of 5 stars Reviewed 24 June 2012

Internet worked fine - clean, beds comfortable. Parking lot ok.

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See 2 more reviews by Anonymous541 for Prescott
 
 
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Additional Information about Heritage House Motel

Also Known As:
Heritage House Hotel
Heritage House Hotel Prescott
Address: 819 E. Gurley Street, Prescott, AZ 86301
Region: United States > Arizona > Prescott
Amenities:
Free Parking Pets Allowed
Hotel Style:
#3 Business Hotels in Prescott
Price range (per night): ₹ 3,665 - 5,415
Official Description (provided by the hotel):
10 minutes for The court House Square. ... more   less 
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Heritage House Motel
819 E. Gurley Street
Prescott, AZ 86301
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