Newly remodeled rooms are a great value for the price. The staff was friendly and accomodating. I will stay again if in the area.
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- Extended Stay America Phoenix

Newly remodeled rooms are a great value for the price. The staff was friendly and accomodating. I will stay again if in the area.
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DH booked a nonsmoking room on-line for 4 nights, but when we showed up only smoking rooms with one double bed were available. It was something out of a horror flick. The room wreaked with stale cigarettes. The window screen was out and on the floor by the window, the the lamp by the bed fell apart when I tried...
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My husband was transferred to AZ from NY and needed to start right away giving us literally no time for closing on our home. We knew we'd be stuck here almost the whole time the house was in escrow. So on July 2nd we arrived and today I still sit here hoping we can close on this house today and...
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I stayed here for one week in Nov. 2010 while in town for a NASCAR race. I was very impressed with the front desk staff. Late check in went smoothly, & all staff that I had contact with were very polite & eager to please. The room carpet was a little worn, & the kitchen facilities are minimal, but everything...
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I would like to personally thank you for taking time out to write such wonderful things about your experience at Crossland Phoenix - West. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on...
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Reserved online, room not ready 2.5 hours after posted check-in time, and waited almost 1 hour for it. Staff clueless, no follow thru. Room OK, large wet spot on carpet near wood floor made for a great fall hazard. Room next to office; could hear all conversations & every loud door slam. Had to fix toilet myself twice during time...
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Thank you for taking the time to review your recent stay at Crossland Phoenix - West. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.
The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay....
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Only a long city block off I-10 at 51st. Hint--avoid Phoenix traffic and take Riggs Rd. exit from I-10--it will become 51st St. A great way to avoid 7 lanes of racing or stuck traffic, depending on the accident factor and time of day.
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It was very kind of you to for take the time to publish such a positive review of your stay at the Crossland Phoenix - West. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public...
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The purpose of us staying at Crossland Studios was not to enjoy 5-star luxury :: we definitely didn't.
The location of the hotel is OK. It is along a fairly quiet street, a little dimly lit and not near any other major businesses. The outside of the hotel is racy. There were a lot of shady people hanging around in...
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Thank you for taking the time to review your recent stay at Crossland Phoenix - West. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry.
We know that you...
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The Crossland provided an exceptionally clean and modern atmosphere to stay in with easy access to the freeway and plenty of dining, convenience stores, gas and shopping within a few blocks of the hotel. Even in rush hour traffic it was less than 20 minutes to the airport. The Crossland provides everything the business traveler needs without making you dig...
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Decided to watch our Cleveland Indians play Spring Training at their new facility in Goodyear Arizona and spent quite a bit of time searching out lodging (and golf courses). I originally booked the new Comfort Suites just up the road from the ballpark at $200/night, but since we were going to be checking in late and leaving early the next...
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My husband and I were traveling through Arizona on an antiquing trip and were looking for a property that would fit within our budget.
I was quite pleased with this hotel. The room was small, but the fully stocked kitchen was a great bonus--all we needed to do was add food! The staff was courteous and the property was well...
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