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All 177 Phoenix hotels

Hampton Inn Phoenix-Biltmore

3.0 of 5
2310 E. Highland Ave, Phoenix, AZ 85016 (Formerly Hotel Highland at Biltmore)
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Hampton Inn Phoenix-Biltmore
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83%
Ranked #29 of 177 hotels in Phoenix
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107 reviews from our community

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    58
    31
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Date Rating
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

We stayed at this hotel while on a trip to go to a ballgame at Chase Field. The room that we got was probably the best that we have received while staying at various Hamptons Inns. We would definitely come back to this hotel while visiting the Phoenix area.

Review collected in partnership with Hampton

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Glendale, California
1 review
5 of 5 stars Reviewed 31 May 2013

First off, I was bowled over by the pleasant demeanor of everyone of the staff at the Hampton Inn, starting with its shuttle driver, Art. The small courtesies made the trip enjoyable, ranging from the full-service morning breakfast to the evening beverages in the lobby. The room was comfy and spacious, and provided all the little things I depended on... More

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ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
6 June 2013

Carmen G, Thank you for writing a review about your stay with us at Hampton Inn Phoenix-Biltmore. It’s great to hear that our friendly staff we exceeded your expectations with their excellence in service. We’re glad you enjoyed your stay, our comfortable accommodations, and all the various amenities that we’re proud to offer our guests. Thank you again for your... More

Sandy
Top Contributor
77 reviews 77 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 29 May 2013

Loved this Hotel. It was clean the room sized nice and just very comfy. the modern wash basin was fun with water coming from the top! The pool was a little cool for the end of May, wished it had been heated warmer. The hot tub was OK. The pool side towels were awesome-biggest I've ever seen at a hotel.... More

Was this review helpful? Yes
See 5 more reviews by Laurie R for Phoenix
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
9 June 2013

Laurie R, Thank you for taking the time to write a review about your stay with us at Hampton Inn Phoenix-Biltmore. It’s great to hear you loved our hotel and found our accommodations to be clean, comfortable, and spacious. We’re happy to have had you as our guest, and we hope to see you again soon. Thank you again for... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 26 May 2013

This is a nice, above-average Hampton Inn. Staff was friendly and efficient: from my late-night check-in through check-out three days later. Good sized, clean rooms that appear either new or (at least) recently renovated. Lots of nice little conveniences as well, such as USB charging ports on the bedside table. Breakfast was the usual Hampton stuff, but was fresh and... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
4 June 2013

orltraveler37, Thank you for your review and kind comments about our friendly staff, clean rooms and value added amenities that we’re proud to offer our guests. We’re glad you enjoyed your stay and found our central location well suited for your travel needs. We hope you have an opportunity to visit us again soon. Thank you again for writing. Sincerely,... More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013

I've been here twice now. Both times, the staff were courteous and helpful. The rooms always clean. The beds, well made, clean linens, and comfortable. The breakfast was a little cramped (a lot jammed into a small space), which may have cut into the amount of variety available. But what was there was tasty and sufficient. Location: right where I... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
29 May 2013

Angelo M, Thank you for your review and repeat stays with us at Hampton Inn Phoenix-Biltmore. I’m pleased we have consistently provided you with clean and comfortable accommodations, as well friendly service on both of your visits. It’s great to hear that our location is well suited for your travel needs and easily accessible when parking. We hope you’ll have... More

San Francisco, California
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 13 May 2013

Beautifully remodeled rooms. This hotel is located close to everything in the Central Phoenix area. Many restaurants are nearby and plenty of shopping just a few minuets away. The hotel was pretty quiet since it is located away from the busiest streets. The air conditioning worked very well. Bathroom area was well designed and kept very clean. Beds were very... More

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See 5 more reviews by flowerfun for Phoenix
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
23 May 2013

flowerfun, Thank you for taking a moment to write a review. We appreciate you choosing to stay with us at the Hampton Inn. I’m pleased to hear that you found our staff pleasant and knowledgeable, as well as our accommodations clean and comfortable during your visit. It sounds like you were able to take advantage of our central location. We... More

OK.
Top Contributor
107 reviews 107 reviews
51 hotel reviews
Reviews in 49 cities Reviews in 49 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

Wonderful service-- felt like I was visiting an old cousin. He was very accommodating-- forgot his name! I was traveling with my 80 year old mother-- so things had to be "just right" The rooms were nice and the beds were heavenly, as Hilton chains always are-- but two things that were simply unacceptable-- they had the old AC type... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
23 May 2013

GlobalPassion, Thank you for taking a moment to share your experience with us at Hampton Inn. I’m pleased to hear that our staff’s warm hospitality and comfortable accommodations made you feel at home. It’s unfortunate to learn of the areas that we fell short in meeting our standard of excellence. I sincerely apologize for the frustrations you encountered with the... More

Las Vegas, United States
1 review
5 of 5 stars Reviewed 9 May 2013

Family of 4, including a newborn and we were extremely comfortable. The hotel was extremely quiet and clean. I would book us a stay here again anytime we are in town. Being from Vegas and doing stay cations I must say that it gives Vegas room quality a run for their money. Do yourself a favor, stay here!

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
23 May 2013

Jasmine L, Thank you for writing a review. We’re happy to have had you and your family as our guest, and we’re glad you had a comfortable stay. It’s great to receive your kind comments about our quiet hotel and clean accommodations. We appreciate your recommendations of our great hotel and we hope to see you and your family again... More

Michigan Center, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 May 2013

This lovely hotel is right around the corner from fantastic shopping . It is elegant, small with lovely rooms, lounge, pool area. The complimentary breakfast was worth $15. by itself. The GM was highly visible and friendly. There was fresh water with lemon in the lobby, along with the morning papers and every type of coffee or tea. Right outside... More

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
16 May 2013

jjclifflola, We appreciate your review and kind comments about our great hotel. I’m pleased to hear we exceeded your expectations with our central location, comfortable rooms, accommodating staff, and value added amenities. We enjoyed having you as our guest and hope you’ll have an opportunity to visit us again soon. Thanks again. Sincerely, Kevin Barbour, General Manager More

Arlington, United States
1 review
5 of 5 stars Reviewed 30 April 2013

The room was spacious and clean. The hotel staff was courteous and helpful. The breakfast was much more than most. The fitness center was clean, came with disposable ear phones and had a good selection of equipment. Great hotel!

Review collected in partnership with Hampton

Was this review helpful? Yes
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review
14 May 2013

Lana Z, Thank you for writing a review about your stay with us at Hampton Inn. We’re glad you found our accommodations comfortable and clean, as well as our staff courteous and helpful during your visit. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Thank you again for writing. Sincerely, Kevin Barbour, General... More

 
 
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Additional Information about Hampton Inn Phoenix-Biltmore

Also Known As:
Highland At Biltmore Phoenix
Address: 2310 E. Highland Ave, Phoenix, AZ 85016 (Formerly Hotel Highland at Biltmore)
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Phoenix
#52 Business Hotels in Phoenix
Price range (per night): ₹3,746 - ₹9,509
Hotel Class:3 star (3*)
Reservation Options:
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