I love the Sheraton Crescent!! I work for a local school district and we always try to host our events at this fabulous hotel! It's clean, convenient, welcoming and their customer service is absolutely incredible!!! I have worked with Frank Kuhns and Jocelin Meesenburg and felt like every need for our event was more than met! I also like the...
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This was a beautiful, relaxing and accommodating hotel. My husband and I stayed on the Club Level, which provided additional amenities. The room and the bathroom were large and comfortable. There is a lounge available to club level guests, which has soft drinks and water, continental breakfast, evening appetizers, computer, printer and television at no extra charge! We also had...
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This was without question the worst hotel stay or our recent month long road trip and one of the worst stays of memory for a propety in this hotel class. It gets a two point (poor) rating and not a one point (terrible) rating only because the room was clean and the sheets and pillows were comfy.
We stayed at...
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We enjoyed our stay. The room was clean but could use a facelift. Very dated. We would stay here again.
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lmbrjckmn,
We are so thrilled to hear that you enjoyed your stay here. While we agree that our hotel could use a facelift, rest assure that our staff make up for this. We are glad that you would come back to see us and we hope we can welcome you soon.
All the best,
Frank Kuhns
Director of Sales and...
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I had the most wonderful experience while visiting this property! From the time I walked through the door until the time I left the staff made me feel like a queen. Especially Jocelin Meesenburg, Director of Catering. She was a true gem! Not only was the staff amazing but the property is a hidden treasure full of plush trees and...
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Renea J,
Thank you so much for your kind and thoughtful response. I will pass along you thoughts and comments to the team. I am so glad that Jocelin made your time here extra special, she is truly an assest to us. We hope to welcome you back soon!
Take Care,
Frank Kuhns
Director of Sales and Marketing
Sheraton Crescent...
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Pros: Close to freeway, comfy bed, good customer service, Starbucks cafe in lobby, free parking, flat screen TV.
Cons: Small and outdated bathroom. Peeling paint and wallpaper, dirty tile, bathtub drainage issure.
Yes, the deal was good for the cash & points but I wouldn't stay here again.
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SpaJumper,
Thank you for taking the time to provide us with positive and negative feedback related to your visit. I am pleased to hear that you enjoy your night of rest in our Sheraton sweet sleeper and that our team showed you great customer service.
I am sorry to hear about the areas of concern in your guest room. I...
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It is right across the street from Castles and Coasters, which is a fun mini amusement park with miniature golf. In the hotel there is a nice bar, and computers for guests. We didn't get to eat at the hotel, but they have a nice menu. The hotel room we had was spacious and nice, and even had a (very)...
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Mia,
I appreciate you taking the time to tell us about your stay at the Sheraton Crescent and your journey to Castles and Coasters. ( That place is a lot of fun) I am glad that our guest room suited your needs and that you liked the pink tiles. I am pleased that you had a chance to check out...
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This hotel has made major improvements in the past few years. The entire staff are detailed, helpful and more than willing to assist.
The food and service in the restaurant is 5 star!
I will return.
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catermate9,
We are pleased to hear that you enjoyed your return to the Sheraton Crescent. It is a pleasure hearing that our staff took remarkable care of you and that service was 5 star!
We look forward to taking care of you the next time you return to Phoenix.
All the best,
Frank Kuhns
Director of Sales and Marketing
Sheraton...
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Thanks for the pet friendly Hotel and a special thanks to Chelsea Poling at the Indigo Restaurant
For the wonderful service!
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Richard A,
Thank you for your post! We were thrilled to be able to host you and your furry friend during your stay in Phoenix. I will presonally pass on the word about Chelsea, we are very lucky to have such a great addition to our team.
We hope to see you again the next time you are in Phoenix....
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Just had to say that if you book through a third party I.E hotwire or hotels.com or any other they will treat you like you do not belong there. Im even a gold memeber with sheraton and have always stayed on the club level no matter who I book through but the night manager Alan wanted to charge me even...
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