I live in Erie PA and I had to book a room for my brother who was utterly stranded in Phoenix, after many hours on the phone and computer I finally got Linda on the phone. I explained my plight and she listened intently. When I was finished she walked me through the steps I needed to take to resolve... More

We stayed here for just 1 night before flying out of Phoenix. The first impression wasn't great because there was only one man working the desk juggling the phones, the front desk calls, and check ins. The wait was a little annoying but the gentleman working the front desk was still very friendly while checking us in even though he... More

Small king bed room with old towels (1 of each) had to ask houskeeping for a second set but they were very friendly and complyed. Room had a GREAT VIEW of a WALL At 35.00 we really didn't expect the Hilton. I must say that the complementry breakfast was quite nice , just no fruit

Where to start. Reservations booked but when we arrived at check in time a 20 minute wait turned into two hours. Older motel but no excuse for what looks like hand me down furniture. Small room but furnishing allowed no movement when seated at desk. End table lamp on one side failed to work. Only one set of linen and... More

when booking my room online it said there was.an alarm clock and coffee maker in room and there was not also there was no iron or iron bored. When I checked in I had to change rooms cuz the first was dirty like the maids only made the beds. If you want ice u have to pay for it. they... More

Conveniently located. Walking distance to Metrocenter Mall, restaurants, movie theatre, spas. Close to downtown Phoenix, SkyHarbor airport with complimentary shuttle.

Had little choice needed a hotel to fit the trip and takes dogs at an extra $10.00 night which is reasonable. The room had so little towels and their was blood stains on my sheets. I did not say anything cause I just stripped the bedding and used what I had. It was rather dingy. No DND sign had housekeeping... More

Got this room for $30 on special. 50% off and would have been very upset if I had paid full price. Back of the hotel, bedspread did not even come down and cover the box spring, furniture well used with burn holes. Two bath towels, one face towel, and no wash cloths for a double room. Days Inn used to... More

Even though the staff was kind and helpful, the room had a terrible smell that I did not notice in the beginning as i only droped my luggage and left. Once i was back, i even could not enter the room. I thougt that the problem was with that particular room first but after trying two more rooms with the... More