Seriously? No WiFi? It's 2012. And it's in the flight path. And hallway noise is incredibly loud -- you can hear doors slamming and people talking on phones or in person And if you're on the pool side of the hotel...last night there were people partying outside at 1am and I could hear every word with my balcony door closed... More

Overall the hotel is good. The meeting space worked great and good food. Now my room was a total disapointment. I had a Jr Suite. The room was a bit dated. The bed needs to be updated. I had a whirlpool tub that was broken and leaked the entire time I was there. I called the front desk 3 times... More

Was stranded in Phoenix last night, and got a great rate ($60). Very comfy bed, very clean, friendly staff, great breakfast buffet, fast airport shuttle. All in all, totally with it for a great night's sleep. More

I live in the Phoenix area and used to stay at this facility eight or ten times a year. Now I only stay here if the price is great. I can't say enough for the desk staff and people in the bar and restaurant. Mike is a great asset to the Rimrock. Shuttle drivers are always courteous and usually on... More

Hotel and staff were nice. Have stayed there a few times without any issues until this last stay. The smoke alarms went off several times....6 or 7 from 3 a.m through 5 a.m. They couldn't get them to turn off for periods of 10 to 20 minute intervals. No sleep after that. More

We arrived late from Philly...took the shuttle bus... which was a short wait after we called. We took advantage of the option to pick up our Hertz rental car at the hotel the next morning. This saved us time when we arrived and money. Make sure to specify hotel pickup. Check in was fast and efficient. Our room was very... More

We arrived on Sunday November 27th and chose this property because we had a 6 am flight the next morning. The hotel offers a free Airport Shuttle so it made sense. **NOTE** the shuttle is not available upon request as it leaves every half hour so keep this in mind when planning on your departure to airport. The room was... More

We booked this hotel because we were coming in late in the Phoenix area. They have free shuttle service but make sure you have the hotel number because it is not listed as an option at the airport. (Management - this is something that you may want to fix for the convenience of guests) We did not have to wait... More

I was at a one day conference at the hotel and didn't stay there. I ate at the restaurant and the food was good and the staff was friendly. The gift shop is another story. The proprietor was rude and the prices were outrageous. $3.28 for a 16 oz. bottle of Diet Coke. Avoid the gift shop if you can. More