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BEST WESTERN Phoenix I-17 MetroCenter Inn

2.5 of 5
8101 North Black Canyon Highway, Phoenix, AZ 85021
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BEST WESTERN Phoenix I-17 MetroCenter Inn
Ranked #51 of 177 hotels in Phoenix
4.0 of 5 stars 92 Reviews
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92 reviews from our community

What travellers say about this hotel
  • Rooms are clean(4)
  • Pool area(3)
  • Very nice(3)
Traveller rating
    27
    40
    14
    5
    6
Only show reviews for Family (21) | Couples (22) | Business (10)
Date Rating
Las Vegas, NV
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2012

Great Service, Good Breakfast, Nice Room, Pool was Great and Great Location for our Business Meeting

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Lexington, Kentucky
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 May 2012 via mobile

Clean, quiet room, free wi-fi and breakfast plus a reasonable room rate, what else good a tried traveler desire.

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Nevada City, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2012

I liked this hotel. I was visiting a friend who was at a hospice home and this was a very convenient location for me. The rooms I thought were well decorated and comfortable. The check in staff were so welcoming and accomodating. The price was right and I appreciated the full breakfast offered. Also the noise in between the rooms... More

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Prescott Valley, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 April 2012

We reserved a room online for 2 queen beds. We checked in late and they gave us a room with one queen. I went and told her that we reserved 2 beds. She showed me the online reservation and it said 1 bed. I showed her my email that said 2 beds. She did however give us a discount and... More

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See 2 more reviews by katieb4m for Phoenix
Sacramento, California
Top Contributor
57 reviews 57 reviews
Reviews in 43 cities Reviews in 43 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 25 April 2012

This hotel is right by I-17 on Northern Ave. It's a three story property with lots of nicely appointed rooms with all the usual features. The staff is friendly and efficient and the rates are good. The breakfast room is large, but the serving area is very cramped--being arranged in a U-shape which always creates problems. Someone waiting for toast... More

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PA
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012

We stayed here based on Tripadvisor reviews, location, and price. Staff was very courteous and check-in was quick. Room was clean expect for some mold spots in the textured plaster ceiling above the bathtub. Good continental breakfast including the usual items plus eggs and sausage. The hotel is located on the north side of phoenix right next to I-17 and... More

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TUCSON, AZ
Senior Contributor
30 reviews 30 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 April 2012

Good price for the room,( I get a government discount), easy access to i-17, decent free breakfast. I did not experience any noise problems. Our room seemed recently updated. had fridge and Micro. The staff saved my clothes that were left in the armoire.

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Vancouver, Canada
Top Contributor
51 reviews 51 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 26 March 2012

This was an ok hotel with a reasonable price just beside the highway. We had a room on the pool side and it was a nice, quiet and comfortable room. The hotel has a pool and a hottub and internet access. The breakfast was included and was excellent. The downside of the place is that it's in the middle of... More

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General Manager, General Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review
29 March 2012

We would like to thank you for your time and the review of our Best Western Metrocenter. Please consider our hotel for your next visit to Phoenix, AZ! Best regards, Connie More

Denver, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

I can,t believe that this property has been rated so highly. I am a loyal TripAdvisor user and reviewer and can't fanthom these great reviews. Noisy traffic from highway right next to the hotel. Nice clean rooms but very small with no fridge or microwave.Greeted with stone faced unhelpful desk clerk(Michelle). After this experiance I truly believe that requesting certain... More

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General Manager, General Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review
28 March 2012

Thank you for taking the time to provide your comments. We apologize for not meeting your full satisfaction. Our Best Western is classified as a "Highway Hotel", hence the adjacent I-17FWY. We are centrally located for easy access to all highways in the Central and Metrocenter of Phoenix. We do offer Executive Guestrooms that include a micro/fridge unit for your... More

victoria
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 March 2012
1
person found this review helpful

We recently stayed at your location, we were not happy with the hotel as the rooms were old and needs updating. The room smelled musty and was dark, not much for lighting. The bed was comfortable but the blankets were old! We had booked 3 nights but only stayed one night and moved to another hotel. The breakfast was terrible.... More

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General Manager, General Manager at BEST WESTERN Phoenix I-17 MetroCenter Inn, responded to this review
28 March 2012

We apologize for not meeting your satisfaction and appreciate your loyalty to the Best Western Brand. Best regards, Connie More

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Additional Information about BEST WESTERN Phoenix I-17 MetroCenter Inn

  • Best Western Phoenix
  • Phoenix Best Western
Address: 8101 North Black Canyon Highway, Phoenix, AZ 85021
Price range (per night):* INR3,697 - 5,713

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BEST WESTERN Phoenix I-17 MetroCenter Inn
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