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Renaissance Phoenix Downtown

3.5 of 5
50 East Adams Street, Phoenix, AZ 85004
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Renaissance Phoenix Downtown
Ranked #33 of 177 hotels in Phoenix
4.0 of 5 stars 62 Reviews
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62 reviews from our community

    Trip type
Traveller rating
    27
    19
    15
    1
    0
Date Rating
Surprise, AZ
Top Contributor
77 reviews 77 reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 29 May 2012 NEW
1
person found this review helpful

Renaissance is one of two official hotels for Phoenix Comicon which brings 50,000+ fans to downtown Phoenix over a 5 day span. Based on my experience as a guest of the convention I can not recommend this hotel. If I had been a fan spending my hard earned cash I would have been furious. The staff has absolutely no motivation... More

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See 3 more reviews by Hi_Fi_Guy for Phoenix
Bradenton, Florida
Top Contributor
51 reviews 51 reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 25 May 2012

Beautiful, comfortable rooms in a very convenient location. Great restaurants, sports bars and entertainment within easy walking distance. Perfect place to stay to attend Diamondback games or a show at the Convention Center! Concierge Lounge is small and offers only coffee, cold drinks and small snacks but Elite members receive free buffet breakfast and appetizer each weekday.

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See 6 more reviews by Ron B for Phoenix
Marty Rider, Executive Response Team at Renaissance Phoenix Downtown, responded to this review
29 May 2012

Hello Ron! Sounds like you had a great time with us - fantastic! Our current concierge lounge is temporary, due to the fact that our full scale Chic Lounge is under construction and will make its debut in December of this year. I hope you check back in with us so you can share that experience. Thanks so much for... More

1 review
3 of 5 stars Reviewed 20 May 2012

Rooms are very nice, service was excellent, But They had an event scheduled by the pool, I was on the 17th floor and the music was rocking the walls. Could not use the pool all day,they did offer to move us to another room,but would not turn the music down, very disturbing. They should let guests know if the pool... More

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Marty Rider, Executive Response Team at Renaissance Phoenix Downtown, responded to this review
24 May 2012

Hello! We're delighted you enjoyed your room and that you received outstanding service from our Ambassadors! We're sorry for the incovenience you experienced with the event by the pool, but I'm glad to hear our staff offered to move you to another location in the hotel that would have been more quiet for you. We hope to see you again... More

Hampstead, MD
Senior Contributor
39 reviews 39 reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 14 May 2012

Located in the heart of downtown Phoenix, the Renaissance is convenient to the USAirways Center (the Suns) and Chase Field (the Diamondbacks), the Herberger Theater (theater and dance companies) and the Symphony hall, as well as the AZ Science Center and the convention center. On par with other Renaissance hotels, the lobby is modern and spacious with a number of... More

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See 2 more reviews by sladerer for Phoenix
Marty Rider, Executive Response Team at Renaissance Phoenix Downtown, responded to this review
15 May 2012

WOW! We couldn't have written this better if we did it ourselves! Sounds like you had a fantastic time at our hotel and in downtown Phoenix. We both have a lot to offer the discerning traveller. Next time you're with us, be sure to ask our incredibly knowledgeable Navigators for even more tips on where to go and things to... More

Sierra Vista, Arizona
1 review
5 of 5 stars Reviewed 14 May 2012

I want to thank Alex, the concierge! We arrived to the hotel with a stroke of bad luck (car trouble). Alex noted our stress level and went above and beyond to make our day all the better! His kindness made such an impact on our wonderful weekend! As for the hotel, BEAUTIFUL and very clean! Thank you!!!

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Marty Rider, Executive Response Team at Renaissance Phoenix Downtown, responded to this review
15 May 2012

Thanks for this wonderful review! We're so glad Alex was there to help you through the situation with your car - we're lucky to have him on our team! We will most certainly let him know of your kind words - come back soon! More

Tucson, Arizona
1 review
3 of 5 stars Reviewed 8 May 2012

On a last minute trip we decided to book a hotel near US Airways Center so we totally rolled the dice on Priceline and thankfully landed at the Renaissance! We had a little bump at check-in that was completely our fault, but Emmanuel at the front desk courteously helped us solve our booking mishap and got us in a perfect... More

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Marty Rider, Executive Response Team at Renaissance Phoenix Downtown, responded to this review
24 May 2012

It's awesome that Emmanuel helped you with your booking mishap and scored a room on the pool deck for you! And yes, the iPod docs are very popular - glad you enjoyed it. We're very sorry about the situation with one of our bellman, and you can trust us that it was handled internally as soon as your post was... More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 8 May 2012

Stayed here for business. The conceirge staff was very helpful. It is in a nice location. The pool is small and there is not enough louge chairs. The pool is on the th floor and it is bare, not even a plant or anythiing in the area. The lounge bar is small but food was decent. Drinks overpriced and no... More

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See 4 more reviews by Valerie K for Phoenix
New York City, New York
1 review
5 of 5 stars Reviewed 8 May 2012

I have stayed at this hotel many times and I have yet to be dissapointed. The customer service is what brings me back every time. specifically, Amanda and T.J. at the front desk are great and very informative and can help with absolutely everything you might need! Look forward to coming back!

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Calgary
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 6 May 2012

I stayed at the Renaissance Phoenix Downtown for a conference. The lobby is beautiful, and the lobby bar is great. When I checked in, I was given a suite which they told me was "softly remodelled". It was HUGE ...boasting a living area with a sectional sofa, a dining room table and chairs and a bedroom area with two queen... More

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Seattle, Washington
Senior Contributor
45 reviews 45 reviews
Reviews in 23 cities Reviews in 23 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

I stayed at this hotel while attending a business conference for 4 nights. The hotel is in an ideal location to all downtown attractions. Literally within walking distance of everything you would need or want to see. I was impressed at the modern decor and attractiveness of the lobby and bar. I was also impressed by the room. It had... More

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Additional Information about Renaissance Phoenix Downtown

  • Wyndham Phoenix
  • Phoenix Wyndham
Address: 50 East Adams Street, Phoenix, AZ 85004
Price range (per night):* INR7,561 - 17,419

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Renaissance Phoenix Downtown
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