We had a pleasant stay recently during the Thanksgiving holiday weekend. We had the "run of the hotel", as there weren't many guests. Maybe it was due to the holiday. Anyhow, we were happy with our clean room, guest services, the pools, gym and complimentary buffet breakfast. We chose to stay at the Crown Plaza hotel due to it having... more

the hotel was just a medium hotel. i mean a 3 * nothing more nothing less. the room was clean and nice - see photos - i do not liked the public spaces. more

I was having problems at the airport getting the car I wanted and finally the gave me what I ordered. I know when I got to the hotel I was not in the best of moods and I think Patti at the front dest could see that. She was absolutely amazing from the time I arrived till I checked out.... more

i walked in right had problems service sucked front desk m ngr rude and no anwers went to room no internet than was told service tech would be up there he got there and told me to call wayport as i called wayport there internet provider phone line was destorded. service tech still in room i ask him well [CANT... more

Once again, I was initially weary seeing other's reviews of this hotel. Once again, I should have known that many having reviewed this hotel, were slightly off the mark. I stayed at the Phoenix Crowne Plaza for one week for a business trip. I booked my room on Priceline.com for $33.00 a day. Let me repeat that folks...$33.00 a day!!!... more

They virtually insist on Valet parking your car.... Personally I hate this... I'm particular about my cars, and it is another security leak issue. Arrival area is trafic congested and I find it better to check in during daylight hours or be very alert. Rooms are nicely done but not large. Breakfast buffet was nearly giveaway quality. Location is the... more

This is a very accurate description of this hotel. The rooms were GREAT! Clean, no smoking smell, good temparature. Bathroom has drop acoustical ceiling tile which is king of funky. The indoor and outdoor pools are small and COLD. Jacuzzi was nice. All are kept clean. The free shuttle was a LIFE SAVER. Shuttle drivers are an asset t o... more

Okay, we've stayed here 3 times now and mostly b/c I have been too lazy to look for any other place but no more. This last time with the moist, humid air in the hotel from the pool and the air conditioner barely working and the horrilbe double beds (I mean, who does double beds instead of queen sized beds... more

I usually associate this hotel chain with upscale properties. Sadly, this hotel has passed it's prime. the carpets are DIRTY, and threadbare in places. (There was a patch under the desk in our room that was actually coming unsewn). the poor maintence man had to come to our room three times for a clogged toilet. (I know: don't say it!)... more