We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 177 Phoenix hotels »

SpringHill Suites Phoenix Metrocenter Mall/I-17

3.0 of 5
9425 North Black Canyon Freeway, Phoenix, AZ 85021
Hotel amenities
SpringHill Suites Phoenix Metrocenter Mall/I-17
Ranked #92 of 177 hotels in Phoenix
3.5 of 5 stars 32 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

32 reviews from our community

    Trip type
Traveller rating
    11
    10
    6
    3
    2
Date Rating
Provo, Utah
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 28 May 2012 NEW

On a family trip to Phoenix, my family stayed at this hotel. We were a bit confused when, on the first day, the entire parking lot surrounding the hotel was abandoned. We were a bit worried about whether the hotel was operating, so we called them, after which we heard the parking lot was being redone, so we had to... More

Was this review helpful? Yes
See 2 more reviews by Kangrui for Phoenix
Phoenix SpringhillSuitesGM, General Manager at SpringHill Suites Phoenix Metrocenter Mall/I-17, responded to this review
31 May 2012

Dear Kongrui, Thank you for your feedback regarding your recent stay at our hotel. I am happy to hear that the hotel's accommodations and services provided a positive experience and met your family's needs. I understand your concern upon your arrival and apologize for any inconvenience that was caused. Our hotel will focus more on informing our guests during special... More

Halifax, Canada
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

We stayed here for 5 nights. I find good value in the SpringHill brand and this property did not disappoint. I find the SpringHill accommodations are really not suites, but large rooms and this property would be the same. When I think of a suite I think of the dictionary definition - " a connected series of rooms to be... More

Was this review helpful? Yes
Vail, Arizona
Senior Contributor
21 reviews 21 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 February 2012
1
person found this review helpful

This hotel has soothing turquoise and green colors throughout. The room surprised me with their kitchen/office area; sitting area (with a sofa bed if needed); and the sleeping area (we had 2 queen beds). Nicer than I was expecting. Plus free wi-fi. Breakfast was the usual ho-hum with cereal, bagels, waffles, etc. I have to say, I am tired of... More

Was this review helpful? Yes
Big Lake, Minnesota
Top Contributor
224 reviews 224 reviews
Reviews in 122 cities Reviews in 122 cities
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

I have stayed at the nearby Courtyard and wasn't overly impressed so the next time I was in the area I decided to stay at this property. Rooms are fine, decor trendy and hip, HVAC worked fine. Flat screen TV. Very good internet connection. Room and linens clean. Housekeeping seemed good. Rooms have a clothes rack vs. an actual closet... More

Was this review helpful? Yes
See 9 more reviews by Triplewin for Phoenix
San Antonio, TX
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 31 October 2011

We stayed with a group of friends (7 rooms) from Oct 27-30. We got a supposedly group rate, but the rate on the web site was the same as the one we got. It was a good rate, but this was a case pretty much of "you get what you pay for." We do not normally stay in Marriott Hotels,... More

Was this review helpful? Yes
Cibolo, Texas
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 26 June 2011

Not what I expected from a Marriot hotel. The hotel was a little bit outdated, the room that we stayed the toilet had problems and the air conditioner made a lot of noise, the bed was uncomfortable, needed a new mattress. The receptionist was very nice and helpful. Free internet, parking, good location and breakfast included.

Was this review helpful? Yes
Albuquerque
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 25 April 2010

Good grief, did we stay at the same place as the person who said it was dirty? Our room, the grounds, the pool, the breakfast area, everything we saw was neat and clean. We were four adults who chose the hotel for location and to use reward points - but we were not disappointed. From check-in to check-out our experience... More

Was this review helpful? Yes
michigan
Top Contributor
81 reviews 81 reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 11 April 2010

I will spare you a long story on this. It's a slightly below-average springhill, but with horrible management, particularly in housekeeping. One evening I returned to find a note on my door that my carpet had been cleaned and that the floor would be wet. The room was hot, damp and smell, and yes, the carpet was wet. And the... More

Was this review helpful? Yes

Travellers are raving about these Phoenix hotels

Homewood Suites Phoenix Airport South
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1485459?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Pointe Hilton Tapatio Cliffs Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d277997?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Residence Inn Phoenix Desert View at Mayo Clinic
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1158679?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
SpringHill Suites Phoenix Glendale/Peoria
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d74896?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
SpringHill Suites Phoenix Downtown
4 of 5 stars
Show Prices ABS:HotelCheckRates-d223861?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Arizona
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 November 2009

I had requested a feather-free room with the reservation. I had to wait 20 minutes for the room to be prepared, and in the meantime the front desk was left unattended as apparently there was only 1 attendant on duty at 8:30 pm. While waiting, I noticed the extremely dirty carpeting in the halls and the overwhelming "aromatherapy" fan in... More

Was this review helpful? Yes
Albuquerque, NM
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 July 2009

We stayed here one night while driving to San Diego. The place was clean and in the process of being completely renovated; our room already was renovated. The beds were comfortable, even the pullout. The pool was small, but we had it to ourselves and our kids really enjoyed the break from the Phoenix heat. The free breakfast was okay... More

Was this review helpful? Yes

Travellers who viewed SpringHill Suites Phoenix Metrocenter Mall/I-17 also viewed

TownePlace Suites Phoenix Metrocenter Mall
3.5 of 5 stars 27 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d239947?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN Phoenix I-17 MetroCenter Inn
4 of 5 stars 92 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d73805?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sheraton Crescent Hotel
4.5 of 5 stars 218 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d73947?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 177 hotels in Phoenix, ranked by popularity »

Been to SpringHill Suites Phoenix Metrocenter Mall/I-17? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about SpringHill Suites Phoenix Metrocenter Mall/I-17

  • Springhill Suites Phoenix
  • Phoenix Springhill Suites
Address: 9425 North Black Canyon Freeway, Phoenix, AZ 85021
Price range (per night):* INR5,097 - 8,233

Owners: What's your side of the story?

If you own or manage SpringHill Suites Phoenix Metrocenter Mall/I-17, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
SpringHill Suites Phoenix Metrocenter Mall/I-17
Show the lowest price for this hotel (from our partners)
Show Prices