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All 177 Phoenix hotels

JW Marriott Desert Ridge Resort & Spa Phoenix

4.5 of 5
5350 E Marriott Drive, Phoenix, AZ 85054 (Desert Ridge)
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86%
Ranked #9 of 177 hotels in Phoenix
Most recent review
5 of 5 stars Reviewed 18 June 2013
awilson08 colorado springs, co
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1,005 reviews from our community

Traveller rating
    595
    271
    89
    28
    22
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Families
239
 
Couples
189
 
Solo
36
 
Business
320
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
colorado springs, co
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 June 2013 NEW

I've been meaning to write this review for a few weeks..We traveled to Phoenix from San Diego and stayed at the resort over Memorial Day weekend to escape the craziness of Coronado. The pool service was impeccable. Facilities were immaculate. A property can take a beating over those busy weekends and the staff did a great job keeping it up.... More

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Laguna Niguel
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

We have stayed at this hotel many times and love it. We value pool time with our 2 and 4 year olds, and this property is ideal. With the multiple pools, waterfalls, levels, lazy river, slide and etc, it's like a weekend paradise. We appreciate that on busy weekends, the staff provides and checks for wrist bands to keep out... More

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Tennessee
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013 NEW

Stayed here for business. Room was spacious and bathroom even more so! Great water pressure and hot, plenty of towels, comfortable bed and pillows. Balcony view of the front lawn was gorgeous with a hot air balloon lift off in the distance at day break the next morning. Corporate breakfast event for our company with excellent wait staff and delicious... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 June 2013

This is my favorite hotel I have ever stayed at. the workers are always so genuinely happy, the food is incredible, and the overall stay at Desert Ridge was very pleasing! No matter where my family stays, we always come home saying, "I miss Desert Ridge!!" love this place

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Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 9 June 2013

I recently stayed at this JW Marriott to attend a conference being held on site at the hotel. This is a terrific hotel to stay at for business and, in particular, to hold an event in. It has spacious rooms, is a nice property, great conference facilities and truly outstanding service. I don't think I would stay here if traveling... More

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Phoenix, AZ
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 9 June 2013

Headed to the JWMarriott last evening for drinks...what incredible ambience! The drive to the main building is gorgeous. Service is first class, though it did take a bit to get someone outside for drinks by the pool. There was a small band playing instrumental music, mainly oldies!

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See 6 more reviews by AliceandJiminy for Phoenix
Saratoga Springs, New York
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 9 June 2013 via mobile

This is a huge and beautiful facility. The pool complex and lazy river are excellent, with a spot for everyone to find what they like to do. As always the staff were professional and attentive. There are a number of choices for food and drinks- from simple to elegant. Unfortunately I didn't get to try the spa or gym this... More

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Chicago
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 9 June 2013

it was very hot in Phoenix last week when I stayed at the Marriot Desert Ridge, but it was a dry heat and I kept cool in the lazy river. The pool and lazy river were first rate. The staff consisted of some of the friendliest, most helpful people I have ever met. They were always asking what they could... More

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Dallas, Texas
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 June 2013

I'd give them 4.5 stars if I could. At first glance this place looks almost identical to the JW in San Antonio. Great service on the conference side, beautiful property, great "conference" food. I found the staff at the pool a little less than helpful. Not the "going out of your way to be helpful" I usually get at other... More

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Dana Point, California
1 review
5 of 5 stars Reviewed 5 June 2013

Stayed here for a weekend of spring training. It is a beautiful location, feels almost tropical in the setting. Customer service was outstanding. Before we even realized there was a problem with our request for an ADA room the hospitality coordinator had fixed it. Steve was very gracious in meeting our needs. My daughter has special needs and he was... More

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Additional Information about JW Marriott Desert Ridge Resort & Spa Phoenix

Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Address: 5350 E Marriott Drive, Phoenix, AZ 85054
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Phoenix
#7 Family Hotels in Phoenix
#10 Business Hotels in Phoenix
Price range (per night): ₹8,847 - ₹25,963
Hotel Class:4.5 star (4.5*)
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