We have stayed at this hotel many times and love it. We value pool time with our 2 and 4 year olds, and this property is ideal. With the multiple pools, waterfalls, levels, lazy river, slide and etc, it's like a weekend paradise. We appreciate that on busy weekends, the staff provides and checks for wrist bands to keep out... More

Stayed here for business. Room was spacious and bathroom even more so! Great water pressure and hot, plenty of towels, comfortable bed and pillows. Balcony view of the front lawn was gorgeous with a hot air balloon lift off in the distance at day break the next morning. Corporate breakfast event for our company with excellent wait staff and delicious... More

This is my favorite hotel I have ever stayed at. the workers are always so genuinely happy, the food is incredible, and the overall stay at Desert Ridge was very pleasing! No matter where my family stays, we always come home saying, "I miss Desert Ridge!!" love this place

I recently stayed at this JW Marriott to attend a conference being held on site at the hotel. This is a terrific hotel to stay at for business and, in particular, to hold an event in. It has spacious rooms, is a nice property, great conference facilities and truly outstanding service. I don't think I would stay here if traveling... More

Headed to the JWMarriott last evening for drinks...what incredible ambience! The drive to the main building is gorgeous. Service is first class, though it did take a bit to get someone outside for drinks by the pool. There was a small band playing instrumental music, mainly oldies!

This is a huge and beautiful facility. The pool complex and lazy river are excellent, with a spot for everyone to find what they like to do. As always the staff were professional and attentive. There are a number of choices for food and drinks- from simple to elegant. Unfortunately I didn't get to try the spa or gym this... More

it was very hot in Phoenix last week when I stayed at the Marriot Desert Ridge, but it was a dry heat and I kept cool in the lazy river. The pool and lazy river were first rate. The staff consisted of some of the friendliest, most helpful people I have ever met. They were always asking what they could... More

I'd give them 4.5 stars if I could. At first glance this place looks almost identical to the JW in San Antonio. Great service on the conference side, beautiful property, great "conference" food. I found the staff at the pool a little less than helpful. Not the "going out of your way to be helpful" I usually get at other... More

Stayed here for a weekend of spring training. It is a beautiful location, feels almost tropical in the setting. Customer service was outstanding. Before we even realized there was a problem with our request for an ADA room the hospitality coordinator had fixed it. Steve was very gracious in meeting our needs. My daughter has special needs and he was... More