This was my first time staying at the hotel. From the time you check in to the time you depart everyone in the hotel makes sure that your stay is the best that it can be. The hotel is conveniently located just down the road from the mall and several restaurants.

This hotel was selected for me as part of a business trip and we got a discounted rate as a result. Regardless, the hotel itself was exceptional value for money. It was clean, quiet, the breakfast in the restaurant was reasonably priced and the overall experience was very pleasing. There is a decent choice of external restaurants within a very... More

I keep coming up blank when I try to find words to describe this place. Outside is dark and dreary. I tonight it was an office building. All the staff I came into contact with we're helpful and friendly. My fridge wasn't working and they fixed it while I was out. However, when I returned that night, the light didn't... More

My wife and I booked here after reading other glowing reviews. We concur! The rooms are spacious and clean. The hotel staff are friendly and very helpful. The only area that needs work is the decking by the pool and the upper concrete around the hot tub. Everything else is in very good condition and at $45 a night it's... More

Dirty and old. Seriously shady characters roaming the halls. Some shirtless tattoed guy rollerblading around the lobby and halls drinking straight out of a two liter soda bottle. Given keys to an occupied room upon check in and keys did not work at all on second day. Walking barefoot in room was creepy and the hot tub had cavernous cracks... More

I received excellent service from Mr. Bixby and Ms. Eberts on May 2, 2013. I spoke with Mr. Bixby initially to confirm my July 2013 reservations and to add another reservation for family members. Mr. Bixby was extremely pleasant, professional, and knowledgeable. He was a “step ahead” of me, asking questions or making comments which helped me complete my reservation... More

Enjoyed my stay at InnPlace while in Phoenix. The hotel was great and ther people working there truly care. They are very nice! Breakfast each morning was very good in the diningroom and the server was so friendly. My room was very nice and I enjoyed the sunlight every morning! Would recommend this hotel if you are coming to the... More

I was impressed with the over the top and above and beyond customer service they offered. The housekeeping to the front desk attendants were incredibly helpful and went out of their way to make sure I was comfortable and taken care of. One employer made a significant impact by his desire to solve any problem or concern or question that... More

Stayed 1 night but would easily stay here again for a lone stay if needed...zac, asst the front desk, is great...friendly ppl...nice rooms and an excellent breakfast...easy access to frwy and great sports bar across the street and a good irish down the street....us the mall and castles and coasters for those who want shopping and fun...