After reading other reviews regarding cleanliness and odors, I was a little skeptical. We were pleasantly surprised. The rooms were nice and clean, the towels were soft, the staff were friendly, and the pool hot tub area were nice. Since there isn't a continental breakfast the next time I will bring juice and yogurt to put in the mini fridge... More

The hotel was ok, the room,sheets and bathroom were all basically clean. that is all I really care about. however,there was a huge water stain on the ceiling across at least a third of the length across and it just felt like it was time for a renovation.

Coming from northern BC Canada we were looking for sunshine(no snow) and relaxation. The first two nights of our vacation was at another hotel that was not the best, and trying to find another hotel (under $350.00 a night) anywhere in the Phoenix area In March was a chore in its self. We ended up at the Holiday Inn (on... More

All of our luggage were stolen in the room of holiday Inn North Phoenix on Mar 14th! We went to the restaurant near the lobby to have our breakfast, and we are sure the door is locked before we left. When we came back, our room is empty. It seems someone packed for us, and took everything, including the laptop,... More

All the pictures on the website and the Holiday Inn name made this hotel appear like a great choice, until we arrived. It was one thing after another until we checked out. Family members that stayed in another room found used syringes in the extra blankets and sheets stored in the closet as well as the matching burnt spoon next... More

Where do I start on this one? The outside of the hotel was very nice and modern but once you got inside it was a different story. We tried to check in 6 minutes early and the woman at the front desk told us that she could not check anyone in early and that we had to wait 6 minutes... More

They say they have Internet but it doesn't work. They say they have great customer service but no one is at the front desk to help and their wake up system doesn't work. If you have a problem the general manager doesn't return your phone calls. The front desk people always mess up your reservation. Stay SOMEWHERE else!

No issues at all. Front desk was harried, but check in was fine. Room was nice. Place was quiet despite lots of kids. We had our doubts about the tandoori restaurant directly tied to the hotel, but with few other options nearby we tried it. The naan bread was awesome and the butter checkin was terrific. Best Indian we have... More

NO HOTWATER for one Day of my 3 night stay. Manager laughed when people complained and would not comp a room and threatened to still charge for the nights that were reserved if people checked out. STANDING WATER ON CARPET in hallway that people had to walk through. Again Manager would not deal with it. Water was there all 3... More