I stay at the Westin Phoenix downtown a lot - three nights a week for the past nine months. The staff is incredibly friendly and attentive. I checked in yesterday and was treated to a one bedroom suite upgrade and vouchers for the restaurant for my birthday! I love staying here!

During business travel this location is convenient. I started going there when it was newly opened and always got upgraded rooms due to my Platinum status. Now, that doesn't happen. The concierge lounge is very large, but table seating is minimal. The workout room is right next to the concierge lounge, and unfortunately people come into the lounge in their... More

Stayed one night in a corner suite. Room was huge at 744 SQ FT--compared to the average San Francisco apartment. Pleasantly surprised by very good decor/furnishings which were understated and comfortable. The bathtub and shower (separate) were standouts by both being quite large. The bathtub was a plus with a nice view of he downtown and distant mountains from the... More

Awesome downtown Phoenix views, great modern & clean rooms, amazing front desk agents and perfect location for hanging out in downtown Phoenix!!! When you walk into this hotel, you are immediately relaxed by the ambiance and the light white tea fragrance infused within the hotel. It's very calming! My only complaint was that the bar was very slow, and there... More

5 nights here during a conference. Excellent position, fantastic modern room, no problems with service, and the bar was 'OK'. Rather odd arrangement, where you need to walk through reception or the bar to get to the pool, but the gym was great, room service excellent, and the overall modern feel of the rooms and foyer were outstanding I would... More

We stayed here on points for our anniversary. Had a nice big room, which was an upgrade. Even on the 13th floor, though, you could hear street noise. I don't just mean loud trucks and the light rail chimes, but we could even hear an evangelist hollering on the corner. Yes, yes, should be expected when downtown, to some degree,... More

Large rooms with all the facilities you would expect. Can not fault the room, and everyone was helpful. Odd, no obvious main entrance. Didn't use the restaurant. The meeting facilities were excellent and the standard of food provided was great. I nearly gave this 5 stars, but something just held me back. Maybe I'm being harsh today.

Awesome place to stay in Phoenix. The hotel is modern, great large room with nice furnishings, clean. Wonderful outdoor spaces to relax. The staff was excellent-helpful, efficient. I can't say enough about the service whether it was the person who answered the phone for in-room dining or the valets. The exercise room was very nice-plenty of equipment. I would stay... More

The Westin Downtown is a lovely hotel with large rooms, comfortable beds and a great location. My only complaint is that the inroom internet didn't work at all one night. Not a deal breaker, just inconvenient. The staff is really top-notch...very friendly and accommodating. I highly recommend staying here if you want a great location, great staff and great room.