We stayed at this hotel again, and must say it is still well worth the money. Under $50.00 per night. Comfortable, clean beds, room was very clean, rooms on the side have very little freeway noise. In and out of the facility a little strange. Front desk help were very nice, and very informative. We would recommend this place to... More

We brought our 2 shih tzudogs with us-you're only allowed 1 dog(any SIZE). We had stayed there in the past & an exception was always made(THAT'S WHAT CUSTOMER SERVICE IS ABOUT). This time the manager told us next time we could only bring one dog--what?? I guess leave the other one to die in the AZ heat? The only reson... More

my overall stay was ok .the problem i had was with the front day time person asking me to many personnel questions such as ,where i was from,what was i doing in phoenix,where i worked,and how much was i getting paid.The room was great with lots of room enjoyed the desk in the room also the free wifi. and good... More

The rooms are large and clean, recent remodel makes a fresh start to the décor. Newer carpet with fresh paint, blinds and bedding all updated recently. Carpet lightly stained in some areas due to them having an open door policy with pets. Rooms are spacious and hallways are quite. Security works at night and walks the property to keep it... More

I am an Attorney and I have stayed in many hotels over the years. For me, customer service is key--and Nathan, the manager, and the staff at Red Roof Inn Bell Road are exceptional!!! Really! I had an issue with my room. The issue was addressed promptly and respectfully. I was so impressed with Nathan and his "can do" approach... More

The staff at this hotel were exceptional and called us by our names the whole stay (2 days)- nice and personal feeling! They were so quick and helpful with the accomodations for our special needs! We had a great stay and the location was ideal. Pool and rooms were clean and smelled good, grounds were nice too! I read other... More

We stayed here because the reviews we read were good. I'm not sure where the positive reviews came from. This hotel was so very dirty. The staff was not accommodating at all. The pool was filthy. I did not feel safe at this hotel. I would not recommend this hotel to anyone.

I don't know how long this hotel can boast its renovation. It may be smoke free and that's good, but its genererally worn and stained with creaky mattresses and un vacuumed floors. I asked that I be moved as my room has bits of food all over the carpet. Still with stuff on the floor. I was moved across the... More

BEWARE: They charge you an additional daily fee for the safe in the room, unless you go to the desk and officially check out and tell them you didn't use the safe. You cannot avoid this charge in advance, they put it on your card and remove it after you check out. Staff tells u they will make a note... More