We were coming up to Payson from Phoenix, had car trouble and didn't get in until after midnight. Staff was very understanding and helped us get to our rooms which were very nice. We like the casino nearby and this hotel had the lowest rates in area. Rooms were clean and very good value. Thank you for making our trip... More

The staff was very rude. The room was filthy. The small sink was plugged up. The Shower didn't work as it should..ie: It had to be either HOT water or COLD water NO warm water. Mixing valve no good? I had a half roll of tp the first night, and I was afraid to use the towels, thank god we... More

Both rooms had plugged toilets, and there was toilet papper in it when we first walked in,who used it? when i flushed it it plugged, and when called to have office fix it, they told me to come get a plunger. ME? NOT, it over flood with them so put in another room, FOOD on the wall and had to... More

After reading a few bad reviews my family and I were skeptical about our reservation here. But we got there, the front office staff were very kind, got to our room it was clean didn't find anything wrong with it. It was completely secure. The office even offered us a discount if we decided to stay an extra night (being... More

For the price of a friday night. I expected room to be at least clean and secure. Bad smell on entering.used cups under edge of bed.Towels tore and stained. Key to my room was given to another customer who walked in my room.Make sure to always put deadbolt on door.