We inadvertently paid twice for the room, and I have been three weeks trying to get a refund for the overcharge. The rooms look outdated, drafty, no amenities at all in the local area, Do yourself a favor and stay in Flagstaff.
- Hotel In The Pines

We inadvertently paid twice for the room, and I have been three weeks trying to get a refund for the overcharge. The rooms look outdated, drafty, no amenities at all in the local area, Do yourself a favor and stay in Flagstaff.
I wouldn't put my mother-in-law here, even I'm not that mean. The best part is the parking lot, over priced and pathetic. Terrible, would rather eat my mother-in-laws cooking and she doesn't cook. If this place was free I would ask for a refund. If I never stayed here I would ask for a refund, my sons farts smell better!
From reservation problems to nonexistent cleaning to broken window and topped off by terrible attitude, this was our worst motel stay ever. Adding insult to injury they billed our card after the 1st night of a 3 night stay. Even though they offered a free night it's now a fight for the credit. Do not stay here, drive 20 min...
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We stayed at this motel and it was nice and comfortable. It is under new management. The new managers are nice and very helpful. The rooms are clean.They are doing a great job...Keep up the good work guys!!!!!!!!!!!!!
This place is disgusting! The room stunk and was dirty. Our friends, who had another room, brought their dog with them. When they took the dog out a little later, he refused to go back up the stairs to their room, he was so horrified. He's a large dog so they could not get him to go back up. They...
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Disgusting and dirty. I had a horrible night's sleep. The room smelled like urine and it looks like it hasn't been maintained in 30 years! They have star pictures of Buddy Hackett and Joyce Dewitt. Joyce looked like a teenager what, about 40 years ago??? Buddy Hackett's been dead that long! haha.
Hotels.com says it's 8 miles from Sedona. Took...
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The room we stayed in was supposed to be a Deluxe. Far from it! We are not that picky, just want a clean & quite room. A large tool box was left in the doorway to the bathroom. The bath had no control knob for temperature. When we arrived the room was very cold. The heater was extremely loud, even...
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My husband and 9 year old daughter stayed here (as an alternative to staying at Mormon Lake Lodge) for 2 nights. We were looking for a budget friendly place to get our Spring Break vacation started. We chose the "mini-suite" mainly for the fireplace and king-sized bed, thinking we could make s'mores and watch movies. There is nothing "suite-like" about...
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The Proprietor of this hotel charged $140 for a $39 room when my collage-age son and teenage daughter had to stop for the night due to bad road conditions. Please let this guy know that its not ok to price gouge-just drive right past this crook. There are a hundred motels 15 minutes away in Flagstaff..
The first clue came when we checked in. The manager's office was strewn with newspapers looking like a college dorm room on Sunday afternoon. But the biggest disappointment was the room. It was supposedly a "deluxe" room with fireplace, but it smelled like the fires had been burned in the middle of the room instead of in the fireplace. It...
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