We made the reservation with Booking.com for this hotel for two nights in February 2012 and the place was wonderful. The staff was nice, very helpful. As there are so many things to do in El Calafate, we were a bit confused but they arranged everything for us. We do not need any more travel agencies! The rooms have glacier... More

Really nice place to stay! Beautiful view of Lake Argentina. Lots and lots of huge windows to see the view. Great bed! Jacuzzi in the big bathtub. Plenty of instant hot water and great water pressure. Wonderful, large fluffy towels. Very helpful, friendly staff. Thomas speaks excellent English. Others get by. Pretty good food if a bit limited in variety.... More

We spent 3 days in El Calafate during January 2012 and were very excited about the hotel even before getting there. The place is magnificent. When you first arrive you can appreciate the view and the large lobby window that overlooks the lake and the mountains. The room that the receptionist gave us has a very nice view as well... More

Our family group stayed in a 3 bedroom cabin for 3 nights. It is located behind the hotel and was a bit of a haul with our luggage up the hill. The cabin itself was very comfortable and met all our requirements. It was actually a bargain for 7 people. The staff did a good job of helping us with... More

We spent 3 nights here and when arriving we really liked the look of the hotel. Stunning view, wonderful staff and cozy/ calm feeling. However we feel there are 3 major areas for improvement: - location: the place is quite far away from the town, although they tell you it's 20mins by foot but we walked it several times and... More

My partner and I had a fantastic time in El Calafate made even more enjoyable by staying at this beautiful wooden cabana. We stayed for 4 nights in the suite which included a private jacuzzi. We came back every day to a spotlessly clean room. The views of Lago Argentino from every window in our room and the main room... More

The cabins and the main building are beautifully built and are very nice. The view is beautiful. The son of the owners is very nice and gets what customer service means. I am not sure if the same can be said of the parents - they are sweet but lack warmth and don't take that one extra step to make... More

Positives: beautiful wooden Patagonian cabana with high ceiling and good views of Argentino lake. Negatives: the staff were not attentive to their customers' needs, they often left the reception for long periods and did not answer our queries in time, breakfast was bad, unhealthy sweets that did not look fresh, also the inner bed sheets did not look clean! Blanca... More

Stayed in a two bedroom cabin overlooking the lake. Very comfortable and an amazing view. Very friendly and helpful staff, and dogs. Good breakfast.