Americas Best Value Inn & Suites Mesa / Phoenix / Chandler (AZ): Hotel Reviews, Deals, and Photos

Louise K

Glendale, California

Contributor

12 reviews

Reviews in 6 cities

3 helpful votes

“Smell of cigarett smoke”

Reviewed 7 April 2012

1

person found this review helpful

Our room smelled of cigarette smoke. Second room offered to us, had no hanging space for clothes. We left and went down the street to the Quality Inn.

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azsunshine2u

Phoenix, Arizona

Contributor

13 reviews

Reviews in 8 cities

6 helpful votes

“Great value...no pool!”

Reviewed 6 April 2012

1

person found this review helpful

Nice large room, full kitchen. Only downside, for my niece who was staying with me, was there was no pool. There was no indication that there WAS a pool on the website but no indication that there was NOT a pool either. It wouldn't have made much difference to me but my niece was disappointed. Not really a great location... More

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adeliac06

Contributor

15 reviews

Reviews in 11 cities

8 helpful votes

“Great location & value”

Reviewed 19 March 2012 via mobile

Nothing to cook with in full kitchen, but it fit our need. Can't say we would stay again if we needed a kitchen to cook in. Overall it was great :)

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David L

Seaside, California

1 review

“Loved it!”

Reviewed 6 March 2012

I'm not sure what people expect for the money but in my book this place is tops. I stayed March 3rd and 4th of 2012. They have lots of parking, easy location, friendly staff, modern rooms, plenty of hot water, fridge/microwave/sink, and all very clean. Seems like some of these other travelers are just fools that like to complain. Waaah... More

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teacherjan

San Jose, CA

Senior Contributor

21 reviews

Reviews in 12 cities

6 helpful votes

“New but lacking amenities”

Reviewed 28 February 2012

The room is relatively new, large, and clean. The bathroom has a large tub; however, the water pressure is so poor that it took half an hour to fill the tub. The room has no closet or any place to hang clothes. There was no tissue either. The wireless connection is extremely slow, so much so that it was useless.... More

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teacherjan, Thank you for bringing to our attention the issues that you faced in your room. We will be taking a look into them as soon as we can. I can understand your concerns about the WiFi and we are currently working with our IT company to put in a new internet solution. I apologize you were not informed that... More

Jafrju

San Jose, California

2 reviews

Reviews in 2 cities

2 helpful votes

“Disappointing - spend a little more $ and go elsewhere!”

Reviewed 26 February 2012

Chose this place based on other reviews & location - but now wish we had spent a little more $ and gone elsewhere. Didn't expect the Grand Hilton, but did expect better than this reality. Completely agree w/ RCKTRAVELER review, too!!! "Full Kitchen" did NOT even have a coffee maker!! No utensils, NOTHING. The "sofa bed" was about 20 years... More

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Jafrju, Thank you for taking the time to let us know how we are doing. I appreciate the opportunity to be able to improve our hotel and serve future guests better. I, and the Hotel, apologize that everything was not up to standard for you stay. We wish to assure you that this is not our normal operating standards. We... More

iminnvs

Flagstaff, Arizona

1 review

1 helpful vote

“Nice place to stay !!”

Reviewed 24 February 2012

1

person found this review helpful

I stayed at this property for a week. My room was clean,comfortable and quite. Very nice place to stay.

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iminnvs, Thanks for choosing to stay with us!!. We love having you here and giving you the best room and customer service. Next time you're in Mesa, be sure to give us a call and we'll take good care of you Have a good day ! More

RCKTRAVELER

New Haven, Connecticut

Senior Contributor

24 reviews

Reviews in 10 cities

5 helpful votes

“Disappointing”

Reviewed 22 February 2012

1

person found this review helpful

I read all the reviews carefully and had an expectation of a very basic but clean room. The room was tired, the 'full kitchen' had not so much as a fork, spoon or coffee maker. The bed linens and towels were clean but dingy - the comforter had not been cleaned in some time. Bed was comfortable - pillows were... More

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RCKTRAVELER, I sincerely apologize for the stay that you had at our hotel. I can assure you that I have personally looked into the issues you mentioned and have spoken with hotel staff to ensure that they are properly dealt with. I realize that you did not have a good experience this time around. We will be working hard to... More

mar b

Annapolis, Maryland

Reviewer

5 reviews

Reviews in 2 cities

“Quick Trip”

Reviewed 21 February 2012

very basic-but clean and quiet- grounds had been upgraded recently-staff was helpful

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mar b. Thank you for taking the time to write your nice comments. We are glad to see that you liked our room and our recent renovation. We hope to serve you in the future again if your travels bring you to Mesa, Arizona. Have a Great Day! More

Pablocito123

1 review

“Sweet Jacuzzi Suite”

Reviewed 29 January 2012

I like the new jacuzzi suite. Great room for the price and customer service. Will be back

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Pablocito123, Thanks for giving us a nice review on TripAdvisor. We really appreciate it !!! Next time you're in town, be sure to call us and we will take good care of you. Bye. More

Americas Best Value Inn & Suites Mesa / Phoenix / Chandler Motel, Mesa

Americas Best Value Inn & Suites Mesa / Phoenix / Chandler

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