Not à 5 star hotel but 2 star. Everything is old and durft. Fan is broken, umbrella are broken, towels are old and broken. Please do not book this hotel even id. THE service is really top.
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- Cataratas Hotel Puerto Iguazu
- Cataratas Hotel

Not à 5 star hotel but 2 star. Everything is old and durft. Fan is broken, umbrella are broken, towels are old and broken. Please do not book this hotel even id. THE service is really top.
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didn't help that we thought we were booking Hotel DAS Cataratas (Orient Express) but in my opinion it's misleading to call your hotel a very similar name as this causes confusion. They claim they have 5* - outrage! I guess this is becuase they tick all the boxes (gym, games room, mini golf, tennis etc.) but in actual fact it's...
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I went to this hotel some weeks ago, and have been upmost dispointed like never before.
First of all, I am an experienced traveler, and this is the first time ever I write a negative comment on trip advisor. Also, it was part of a backpacking trip, so I wasn't in a mood to necessarily expect the best service on...
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A beautiful hotel of yesteryears gone back due to bad upkeep. Huge space gud facility but no upgradation. Has become second class due to management. Has potential to regain top position.need to improve service. Overall value for money as low rent
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Old style hotel with spa and swimming pool. Food is ok and breakfast better than describe here by some. Free internet in the hall. Taxis will drive you to town for 20 pesos and 60 pesos to falls. Air cond noisy but working ,,,,really noisy.
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I echo the bulk of the results below. It probably was a good hotel and in some ways it still is. The 5stars it awards itself are a joke by European standards. I reckon it would take a 3.
Staff were helpful and pleasant from the pool to the room to reception.
It just needs a bit of money spent...
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We stayed here one night on our 3-week trip to Argentina/Chile with Adventures Abroad. Our room was large but there were obvious signs, like peeling wallpaper, dirty carpeting, that reflected deferred maintenance. The group had dinner at the hotel and the buffet excellent as was the breakfast buffet.
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This hotel was fabulous at some stage but that was a long time ago. Now it is shabby, dated and not a great place to stay. Our room had filthy carpet, noisy aircon and old dirty bedcovers. The aircon when on leaked water on the carpet so at the end of 3 days half the floor was saturated wet. It...
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I thought it was ok but not great value for the $130 we paid per night. Lift is too slow. Wifi dreadful even in the hot lobby because you could not get it in the well air-conditioned room. I found the staff quite nice given the general Argentine ambience. Generally Argentina has atrocious service so this place wasn't too bad...
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This hotel when you first walk in has a lot of potential and I was not expecting the world of this moderate priced location. But I would say the number one thing lacking is the staff needs to understand customer service. (This is not directed at the entire staff) But I am sorry to say- your employees reflect who you...
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