We had a great room in the diplomatic suites, views of the mountains despite being right in the heart of downtown Mendoza. They arranged a wine tour that turned out to be top notch, and we cannot complain about the services during the stay. The rooms are clean, very big especially for what we saw during our stays in south... More

Treat yourself to this beautiful hotel. You feel the luxury when you drive up and walk into the lobby. It's just two blocks away from Plaza Independencia. A short walk in the other directions and you'll be at the city gates. Request at room that ends in 10. You'll be able to see the mountain on one side and the... More

I'm confused by some of the negative reviews on this hotel - I suspect they are from people expecting a 5-star hotel in Mendoza. This is a solid 4-star hotel. Upon arriving you'll see that the lobby is beautiful. We arrived very early - 8:30am - and even though they had no rooms for very early check in we were... More

I had read their negative reviews on TripAdvisor and booked with them anyway because I was looking for a convenient location. All the negative things that the other guest commented on, I had experienced them. The rooms were spacious and we had a good view of the mountain and even fireworks on our first night. I had booked and paid... More

We stayed two nights as part of a larger group. Nice hotel, decent sized rooms, but not overly clean. We got a room with a beautiful view of the mountains, but with the disadvantage of noise from the street. Windows not very sound proofed. Breakfast was good. Location in Mendoza perfect with walking distance to shops and restaurants. Conveniently there... More

We stayed for one night, fabulous reception area. We were upgraded to a corner room which was huge with all the mod cons you would expect of an international hotel. Fantastic spread for breakfast including lovely fresh orange juice and sparkling wine if you liked.

in a nutshell: *concierge was on 'holiday' for three weeks--leaving the front desk to answer questions *room was VERY clean but inexplicably hot as we arrived *breakfast buffet would compare to a fast food disaster--staff appeared to be dazed *second day things got worse--room service 'forgot' to leave towels/soap/shampoo/toilet paper--yikes :-( *we were/are very lucky to speak spanish---otherwise all communication... More

This hotel is beautiful. Lobby is majestic. Rooms are big and very comfortable, especially the bed. Staff is very helpful and even helps you organize local trips. Location is central. My whole experience there was very nice.

This is a great hotel in an excellent location. The location is within walking distance to all the restaurants, shops, and Independence Plaza. There are several bakeries, ice cream shops, and wine shops beside and in front of the hotel. The street was not too noisy. The staff was very helpful and polite. They always helped us with directions even... More