Great hotel, good service, good food with excellent variety. Comments made by some about 'needing a refurb' are OTT. Okay the decor is 'of a period' but there is nothing shabby about it, everything is well maintained and extremely clean. Staff are obviously worked very hard but always manage to be polite and attentive. Beach area is great, plenty of... More

We never before stayed in a Hotel with an All Inclusive formula. Papillon Zeugma is a nice hotel to stay with, especially, younger children. The hotels has some pro's and con's: Pro: - Breakfast, lunch and dinner are good - On average good service - Some evenings great shows - Friendly entertainment tea - Nice swimming pool - Ice cream... More

This hotel almost has ıt all. The staff are friendly attentive and more than made up for my lack of Turkish with their ability to converse in English, German or Russian, and if the person I was talking could not speak English the quickly found a colleague who could. The food quality and quantity is excellent. The "Animation Team" maintains... More

Although it is a five-star hotel and prices are too high, I found the service quality lower than I expected. We arrived at the hotel at dinner time. The bell boy or reception didn't have any intention to take our luggage to our room. They even didn't ask for help. We went down for the dinner but the dinner hall... More

I have stayed in Papillon Zeugma for four nights during a recent business trip. Rooms were quite comfortable, but wifi in them was absolutely awful, it worked very slowly and sometimes (mostly at night when all guests tried to connect at the same time) it didn't even work. The price I payed (50€ per night) comprised all meals, which was... More

We used this hotel for a golfing holiday inJanuary 2013, booked through Your Golf and the local Noyan Golf Turkey. The Hotel is a bit old fashioned, but well run clean and tidy, we were upgraded on arrival to a suite. The rooms are very clean and all facilities excellent. The only draw back whilst we were there was the... More

This was my 6th visit to the Papillon Zeugma, and a return visit after staying at a few other hotels in Belek. There is something about the Zeugma that makes you want to return and I put it down to the friendliness of all of the staff. You are always made to feel welcome and nothing is too much trouble... More

On arriving at the PZ we were impressed at the check in who knew our names.as we were the only ones there perhaps this was not as difficult as when there is a crowd .but it was a nice touch and whilst they were getting our room cards prepared etc they offered us a glass of bubbly. We had asked... More

Stayed at the Zeugma 9/11 - 20/11/12. Through out the holiday the customer service was brilliant. Although technically out of season the range of food provided was excellent with plenty of choice with all displays being very visually pleasing - flowers carved from vegetables etc. Special mention of the beach bar manager - Kadir - nothing was too much trouble... More