Some positive aspects to the place, but the owner was hostile, unhelpful and rude. In response to a lack of hot water in our apartment, he blamed us for using too much (we'd used hardly any since it was cold), said we were lying when we explained we hadn't, told us it would cost too much to fix, and asked...
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Thank you for your review.
Knysna Stays always welcomes fair constructive critisicism, as we pride ourselves on our great hospitalityand service records , this can be seen in our many excellent reviews.
We are pleased Kerry was satisfied with the guest house but we are sorry that he did not like my husband Lloyd the owner.
We would like to...
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