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All 122 Cape Town Central hotels »

Southern Sun Cape Sun

3.5 of 5
Strand Street, Cape Town Central 8001, South Africa
Hotel amenities
Ranked #33 of 122 hotels in Cape Town Central
4.5 of 5 stars 70 Reviews
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70 reviews from our community

What travellers say about this hotel
  • Table Mountain(7)
  • Very good(4)
  • Long street(3)
Traveller rating
    42
    19
    4
    4
    1
Only show reviews for Family (10) | Couples (27) | Business (17)
Date Rating
bhavana_praveen
Bangalore, India
Contributor
19 reviews
2 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW

I and my husband stayed here for 2 nights The rooms are big the view from the rooms are great it's a very friendly hotel .....it has around 35 floors it is centrally located the breakfast was good too....definitely can visit. More

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GarryReed, General Manager at Southern Sun Cape Sun, responded to this review
10 February 2012

Dear Valued Guest, Thank you ever so much for your kind comments and feedback. it is only through engagement with our guests that we know if we are delivering on our brand promise. We look forward to welcoming you back to the Southern Sun Cape Sun in the near future. Regards - Garry Reed More

sheldonbest
rustenburg
2 reviews
2 helpful votes
5 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

Our stay at the Cape Sun will be remembered for the warm, helpful and efficient staff and royal treatment not to mention the breathtaking view of Table Mountain. We were amazed by the luxury of the suite, quality of linnen, stylish interior, not to mention the coffee! The food was delicious and the staff very accommodating with our independent 10year... More

Was this review helpful? Yes
GarryReed, General Manager at Southern Sun Cape Sun, responded to this review
30 January 2012

Dear Valued Guest, Thank you for your very kind comments and positive feedback. I will be sure to share it with the team. I look forward to welcoming you back in the near future. Regards - Garry Reed More

Kirstc
Christchurch
2 reviews
1 helpful vote
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

On 4 January 2012, I was placed in the Southern Sun on Strand Street along with a large group of passengers from the Emirates flight that had to perform an emergency landing. The staff were fantastic. In true Cape Town fashion they were speedy with the check-in of the bus load of disgruntled passengers and were friendly and accommodating. They... More

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GarryReed, Manager at Southern Sun Cape Sun, responded to this review
13 January 2012

Dear Valued Guest, We assist with many delayed flights, and I havte to sincerely thank you for taking some time to give us such lovely positive feedback. Many are quick to criticise, but few take the time to say thank you! I do hope that we will be able to welcome you back to the Cape Sun in the near... More

neliaweber
Pretoria, South Africa
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

We stayed at the Cape Sun for your Honeymoon! The service, accommodation, food, ambience and rooms were excellent!! The staff were so friendly and made us feel welcome and looked after us at all times. We were spoiled rotten! Thank you for making sure that our honeymoon was a romantic and memorable occasion. More

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GarryReed, Manager at Southern Sun Cape Sun, responded to this review
13 January 2012

Dear Valued Guest, Thank you so very much for your feedback - we are glad that you started your married life with us at The Cape Sun! Furthermore, I am delighted that it was great experience. We trust that should you visit Cape Town in the future, that you will choose us once again to thrill you. Regards - Garry... More

Keith W
Pietermaritzburg, South Africa
1 review
4 of 5 stars Reviewed 11 January 2012

We stayed at the Cape Sun from 27 Dec to 29 Dec. We had a beautiful view of the Waterfront/sea. We found the staff to be most courteous and friendly and always offering excellent service. We will certainly check in at the Cape Sun again!! Keith W and friends More

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GarryReed, Manager at Southern Sun Cape Sun, responded to this review
12 January 2012

Dear Valued Guest, Thank you for your kind compliments and feedback. Many are quick to criticise, but few take the time to say THANK YOU. I do hope to personaly welcome you back upon your next visit to Cape Town. Regards - Garry Reed More

LennW
Stockholm, Sweden
Top Contributor
53 reviews
42 helpful votes
5 of 5 stars Reviewed 8 January 2012

I have stayed here recent years maybe 20 nights in total. I keep coming back and that itself is a good indicator that the hotel is great :) The hotel is located right in Cape Town CBD (Central Business District) very near the vibrant Long Street, Green Market Square and St Georges Mall. They have valet parking so just bring... More

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GarryReed, General Manager at Southern Sun Cape Sun, responded to this review
30 January 2012

Dear Guest, We do appreciate your comments and feedback and will investigate your suggestions. I do hope that upon your next visit that I will have the oppertunity to meet you in person. If I can be of any assistance, please do not hesitate to call me directly. Regards - Garry Reed More

fms33
Dublin, Ireland
Senior Reviewer
6 reviews
2 helpful votes
2 of 5 stars Reviewed 8 January 2012

AVery disorganised regarding checking in. Given a room and there was someone in it. Air conditioning ineffective. Keys needed to be reset. Good selection of breakfast food. Noisy dining area with the many staff clattering delph and cultery. World peace could be achieved before you get a pot of tea at breakfast. Many, many inefficient staff like a badly organised... More

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GarryReed, Manager at Southern Sun Cape Sun, responded to this review
9 January 2012

Dear Valued Guest, Thank you for taking the time to provide some feedback on your recent visit. Please accept my most sincere apologies for failing to meet your expectations, as you can see from other reviews on this site this was a once off occurrence as we do pride ourselves in delivering great service. I will be sure to address... More

Jussi K
Rio de Janeiro, Rio de Janeiro, Brazil
Reviewer
4 reviews
3 of 5 stars Reviewed 4 January 2012

My wife and I stayed at this hotel from Dec 28 2011 to Jan 1 2012. The service was excellent, but the hotel is a bit run down, although clean and well kept. They use the term Retro Chic, but it seems a bit like an excuse to not renew the lobby or hotel premises. Our room was spacious with... More

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GarryReed, Manager at Southern Sun Cape Sun, responded to this review
6 January 2012

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are glad that our staff made a good impression on you, often when travelling it is the people you come in contact with that “create great memories”. Whilst the hotel is ageing, I am glad that you notice how well she has... More

Deshni G
Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed 3 January 2012

The hotel is superb! We had an awesome, spacious sea facing room on 27th floor. The staff were exceptionally friendly, arranging for an early check in and late check out (no extra charge!) and the service was exceptional.The best part of the hotel was the bed - the most amazing hotel bed we have ever slept in. Great hotel to... More

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GarryReed, Manager at Southern Sun Cape Sun, responded to this review
4 January 2012

Dear Valued Guest, I am so glad that my team ensured you had a memorable stay at The Cape Sun. We have had numerous comments on our beds and I am glad that once again you experienced it in the same way! I do hope to welcome you back personally on your next visit to Cape Town. Regards – Garry... More

RevaB
South Africa
Contributor
13 reviews
5 of 5 stars Reviewed 3 January 2012

I stayed at the Cape Sun for about 5 days in December 2011, and even before I arrived, the service was excellent. From the time I arrived at the hotel until the time I left, everyone I encountered was friendly, and efficient. The smilometer barometer was 12/10 from everyone. Nothing was too much trouble for them to attend to. My... More

Was this review helpful? Yes
GarryReed, Manager at Southern Sun Cape Sun, responded to this review
4 January 2012

Dear Valued Guest, Thank you ever so much for your very kind comments and feedback. I will be sure to share them with the team here at The Cape Sun. We are delighted that we lived up to our purpose of “Creating Great memories” and that you enjoyed your time here with us. I look forward to personally welcoming you... More

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Address: Strand Street, Cape Town Central 8001, South Africa

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