It's death by a thousand paper cuts. The Inn on the Square isn't a terrible hotel - there's nothing blindingly obvious that it does wrong. But there are a lot of little things that add up. The first problem we discovered when we arrived in our rental car was that there was no-where to park at the hotel. Instead, the... More

We are a family of five (parents with 24,22 &13 year old) and booked two rooms over Christmas period 2011. I booked through the hotel directly and found this worked very well. This hotel is good value for money. It's clean, refurbished and welcoming. Staff were very friendly and helpful. Prior to arrival we requested rooms together at the back... More

We visited the Inn on the Square over New Year's 2012. Finding a room was brutal, and the Inn on the Square was by far the best value for the money that was still available. The hotel has probably been there for 50 or 100 years. The building is clearly historic (read old). But, they have redone the rooms to... More

I found the Inn on the Square quite by accident. I had a crappy room in a B&B over Christmas -- but I wasn't quite planning on finding a new hotel. Only because it was a hot day and I needed a cool place to sit -- and walked into the Inn -- and discovered such exceptional, quiet professionalism and... More

I booked 2 rooms for my family thru Hotel Express Intern. for 4 nights, 30 Dec - 02 Jan. We were impressed with the front office preparation for our arrival, requests in order, rooms are comfortable and very clean (i like efficient clean showers). Room amenities,(coffees,teas) however, were not replenished on a daily basis- room keeper probably forgets this. Can... More

First, you should know that I don't rate a hotel as Terrible lightly. Check my history and you'll see I'm fair and probably lean to the positive. So, I'm not kidding when I say you can find a MUCH BETTER place to stay in Cape Town. Here are a few of my reasons: 1) Room layout is lousy - there... More

This hotel was newly refurbished when we visited and was very comfortable. It's location on Greenmarket Square was convenient to the daily market, the train station, underground mall, and Company's Garden area but not close to the waterfront. There is free internet and the staff were friendly and helpful. Breakfast was very good. We enjoyed our stay here. More

Central location, very close to train. The rooms are large and well furnished. Our room included a safe. Internet is free wifi. There are many restaurants nearby but we did enjoy the bar for a quiet drink. We would... More

We often stay at this hotel when in Cape Town and now that it has been refurbished, it is even better than before. The rooms especially nice now although the bathroom of the room we were in was a bit cramped. Service was absolutely fabulous from the reception, to the bar, to the restaurant as well as the concierge. It... More