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All 122 Cape Town Central hotels »

Mount Nelson Hotel by Orient-Express

5.0 of 5
76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Hotel amenities
Ranked #14 of 122 hotels in Cape Town Central
4.5 of 5 stars 289 Reviews
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289 reviews from our community

What travellers say about this hotel
  • Afternoon tea(15)
  • South Africa(8)
  • Planet bar(6)
  • Very good(4)
  • Oasis restaurant(4)
  • First class(3)
  • Old colonial(3)
Traveller rating
    231
    34
    14
    5
    5
Only show reviews for Family (32) | Couples (153) | Business (38)
Date Rating
SouthernPacific
Guildford
Senior Contributor
36 reviews
19 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

The staff at the Mount Nelson made the start to our South African holiday really great. We were met at the airport by their chauffeur, and driven to the hotel where our suite was ready. We had booked a superior room on the hotel's gourmet package, but they gave us a complimentary upgrade. All the staff that we met were... More

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JeffStranks
Brasilia, DF
Top Contributor
56 reviews
68 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW

I wobbled before choosing this place: was it here or Cape Grace? Don't know of course about the latter but I thought the 'Pink Lady' was a gas. Super comfortable room (didn't get mountain view but so what?), great pool, excellent service everywhere, high tea with cucumber sandwiches (!), film wallies to watch all over the place and laugh about,... More

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skfitzp
Williamsburg, Virginia
Senior Reviewer
10 reviews
2 helpful votes
4 of 5 stars Reviewed 30 January 2012

A trulygreathotel visit spoiled by equipment failures in our room. General manager and chiel concierge showed great concern and ameliorated situation. Still lovethehotel but saddenedbytheexperience because our memories put it on a pedestal. Still recommend but hope management takes dramatic action to ensure roomsareperfectbeforeguestmoves in. The site and service make the hotel one of the finest in the world. I... More

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wikdz1
London
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

It is almost a year ago now since we stayed at the Mount Nelson, I still think about this place often! We went to Cape Town for a wedding in March 2011 and decided to stay here for the last two nights of our trip as the wedding was also here. My only regret is that we did not stay... More

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LouisSaintCalbre
Paris, France
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 23 January 2012

Its when you stay for extended periods of time in hotels that you realize that service and staff are as important as the amenities and the rooms. The Mount Nelson lives up to your expectations. Yes it is a little old world/colonial but the mix of guests livens up the atmosphere and the bar is always a good distraction. I... More

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JonathanSupaTravelle
Oxford, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

My wife and I stayed at the Mount Nelson for a week in December. The staff were fantastic before the trip, booking restaurants, etc.. A Driver picked us up at the airport, and our room was available as soon as we got there. The level of service was outstanding during our whole stay, our favourite being the drinks and snacks... More

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TravelHHF
RSA
Senior Contributor
27 reviews
15 helpful votes
5 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

I have stayed here many times for both business and leisure. Thre old-world charm that harks back to a bygone era has become increasingly difficult to encounter no matter where in the world you find yourself. Properly trained staff, excellent cuisine and spectacular afternoon teas are a given. The rooms and suites are typically large, usually with extremely generous bathrooms.... More

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Yvonne W
Auckland, New Zealand
Reviewer
4 reviews
5 of 5 stars Reviewed 13 January 2012

This hotel is more than a place to stay when in Cape Town - it is actually a destination in itself, one that's well worth a lengthy journey. I'm fully with Winston Churchill, who liked to relax here after the sea voyage. Things I loved: - the tranquil spa with its secluded dipping pool and heavenly jet-stream shower - the... More

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KateALondon
London
Contributor
19 reviews
72 helpful votes
4 of 5 stars Reviewed 6 January 2012

I stayed at The Mount Nelson hotel for business for three weeks in November. It’s a very nice old colonial hotel in the centre of Cape Town. It is well maintained, and the staff attentive and friendly. The grounds are beautiful and it’s a small oasis in the centre of a city. To get out, the hotel runs a courtesy... More

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MSWilliamson
New York City, New York
2 reviews
2 helpful votes
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Mount Nelson Hotel arranged a tour with Darrel Lee who took us to the Cape of Good Hope and through the vineyards outside of Cape Town. Darrel was fantastic. His personal experiences through South Africa's growth and changes were shared only as we requested more knowledge and a better understanding. We were thoroughly entertained during our tour and would highly... More

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Mount Nelson Hotel by Orient-Express Also Known As

  • Mount Nelson Cape Town
  • Hotel Mount Nelson
Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa

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Mount Nelson Hotel by Orient-Express
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