This hotel is truely exeptional in both its service and hospitality. I have travelled the world extensively however each time I visit the Mount Nelson, I am made to feel at home. The level of service is always consistent - 5 star all the way! The staff always go the extra mile, even at short notice and at any hour... more

We read with interest today the recent poor review of the Cape Colony Restaurant at the Mount Nelson and the Management response. Our first visit to Cape Town and South Africa, we were looking forward very much to staying at this Hotel for 5 nights from 27th October and had pre-booked dinner in the Restaurant for the first night of... more

We stayed at the Mont Nelson for 6 nights. We received a room upgrade thanks to having booked through American Express travel and our room rate included breakfast which was excellent. The room was spacious and comfortable. The concierge was extremely helpful and guided us to a number of delicious restaurants. We hired a private tour through the concierge and... more

This is an absolutely superb hotel. We stayed for 9 nights in October and had a fantastic time. The staff are first class, very friendly, helpful and attentive. Our room was well presented and clean, with a very comfortable bed. We enjoyed breakfast and dipped into afternoon tea on more than one occasion, resistance to that gorgeous buffet is futile.... more

Went for dinner - with my wife - 7 years after our last (favourable) visit. Awful dinner. This place is a global brand - the Rolls Royce of South Africa - and it needs a BMW to rescue it. Terrible service, staff unable to interact, 20 minutes between glass fills, incorrect starters attempted to be delivered twice. Chef came out... more

This hotel is near several of the national museums and is a great stop for formal high tea. The service was perfect, food was great and the setting is right out of a movie. more

We stayed at the mount nelson for a week as part of our South Africa trip. All in it was lovely the pool was fantatstic and it made for a great base for all that cape town has to offer. The hotel is clearly a bit of a colonial relic and the decor reflects this which you will either find... more

I've been around the world in many different hotels, but this is probably the only review I'll write for any hotel in Cape Town. NONE compare to the level of service, friendliness and fare you'll get at Mount Nelson. From the moment we arrived, porters were handling our bags, big deal, right? Well, when's the last time a Porter looked... more

from the moment we arrived- first class service. Staff went out of their way to help and book trips, taxis. complementary cars etc. The room (209) was huge, comfy and with a view of Tble Mt. Afternoon tea was a real treat And we got a bargain by booking months before highly recommened more