We spent a long month at this hotel. The Dec-Jan level of service was SHOCKING. .. More

We stayed at the Protea Hotel President Hotel for 4 nights mid January and I prefer the location rather than at the V&A / central Cape Town which is a 15 minute drive away. The room allocated to us was very comfortable and pleasant. Newly refurbished in a contemporary style, on one of the upper floors, overlooking the pool and... More

We stayed at this hotel for 2 nights. It is about 15 minutes drive from the city and near the beach. We found that the location was good. The staff were friendly and helpful, we were helped soon after we arrived and they were happy to make bookings for us at restaurants and other places we wanted to go. Their... More

We stayed in this hotel for 4 nights as part of a tour of South Africa. It is a very nice, smart and clean hotel. The staff are friendly and helpful. It's location is not central for the town but it is a minutes walk from the coast, with a nice little beach/bay and a very long promenade. The area... More

The service in this hotel is what lets it down. They make it sooo difficult for themselves and for the customers that you feel they are doing you a favour, no exaggeration. Check in was slow, all guests were attended by staff and no queue behind us, disorganised, the front desk was full of paperwork, unused room keys and it... More

This is a nice enough hotel – the rooms are new and clean. The location is a bit out of the centre but with stops nearby for the local bus into town as well as the open top sightseeing bus. It is also only a short walk down to the ocean front, where the sunsets were amazing. Our package included... More

We have just returned from a wonderful 2 week stay at The Protea President. I have never reviewed a hotel before but felt the room/service we received deserved a mention. This was our 4th holiday to Cape Town and our first stay at this hotel and we will definately return. We arrived on an early flight and the reception staff... More

Stay away from this hotel over the November December January period. They can't cope, the service is shocking. The rooms are not cleaned properly. The pool service is terible and the water in the pool burns your eyes- its shocking how bad this is. Kids jump in happy and jump out screaming. Manigment are very sweet, full of smiles but... More

My wife, six month daughter and I spent the first two weeks of January at the President Hotel. It is located in the upmarket suburb of Bantry Bay overlooking the Atlantic Ocean and across the road from Queens Beach (family friendly) and Saunders Rock. A car is pretty much a necessity, although the hotel does offer a shuttle service to... More