We'd expected 'kitsch' which Sun City was, but we'd expected the hotel to be so much better than it was. Rooms are just fit to inhabit, they should have been refitted 5 years ago as should much of the hotel. The hairdryer fused & couldn't be fixed - makes me think the eletricity might be dangerous. Part of trying to... More

Flew to Suncity from Capetown on a business trip for a long weekend. Staff were great at reception although our room was not ready when we arrived at 13.00?? When we entered the room if smelt stuffy......Opened all the doors to clear the air but smell persisted. Called maintenance who cleared a "Blocked drain". ....the smell remained.and lasted the entire... More

All the hotels at Sun City are good but this one is probably the best priced and certainly the best situated. Great rooms and good service. I was very happy with the choice to stay in this hotel and would advise anyone else to stay here.

I was recently given an amazing surprise birthday present to fly up from Cape Town to Sun City for the weekend. We checked in at the Cascades hotel and were warmly greeted by a porter (Osio i think he said) He directed us to the parking and said he would take care of our luggage as the room was not... More

We started our long holiday for SA at the Sun City. We chose to stay at the Cascades and it was indeed the perfect choice. Very close to all amenities.......the mall, valley of waves....... and etc Had the best breakfast. Whilst it was raining we never got bored or stuck as everything was so close and near by and we... More

While The Palace remains the resorts best hotel, the cascades is excellent, with a few niggles here and there. Firstly, it has a regular and heated pool with water slide. Secondly, it has a truely spectacular setting with a suspension bridge as the highlight. There are a few room types. Standard, which is an average to small room. Family, which... More

We stayed at the Cascades during the busy first days of the new year, with 2 kids in a family room. The hotel is very efficient, breakfast is one of the most comprehensive we ever had and the location is great. One can walk to the valley of the waves and a complimentary shuttle takes you to all the other... More

Excellent hotel, and service, but expensive by world standards

Slightly concerned at some previous reviews but have to say the hotel, staff and all facilities were excellent with a very good level of service. Only one golf course open (Lost City) as the Gary Player course closed in preparation for the Nedbank tournament. Would recommend eating one night at the restaurant in the Palace of the Lost City hotel.