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All 19 Umhlanga Rocks hotels »

Holiday Inn Express Durban - Umhlanga

2.0 of 5
2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
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Holiday Inn Express Durban - Umhlanga
Ranked #7 of 19 hotels in Umhlanga Rocks
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    7
    13
    4
    2
    0
Date Rating
London
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

This hotel is probably about 15 minutes outside of Durban itself. It is close to a large shopping complex which has a range of shops, bars, restaurants etc. The best beaches are about a 5-10 minute drive. The hotel is relatively new - built for the World Cup. It's clean, rooms are a standard size and staff are friendly. Price-wise... More

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Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
31 May 2012

Thank you for posting your positive comments about our hotel. Our objective is to provide the very best service at a reasonable price and I am pleased that our hotel suited your needs. We hope to see you again in the near future More

Chorley, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 21 May 2012

Great value hotel. Newly built and very clean. We didn't arrive until after 9pm and the staff were really helpful getting us checked in quickly so we could get to the restaurant before it closed. The restaurant was fabulous... They were ready to close but remained open and cooked fabulous steaks! The rooms were spacious and very clean. Shopping centre... More

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Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
24 May 2012

I was delighted to read your positive comments about our hotel and especially the positive comments about location and the proximity to the Gateway Mall and Umhlanga Beach Our objective is to provide the very best service at a reasonable price and I am pleased that our hotel suited your needs. Your comments will be shared with my whole team... More

Johannesburg South Africa
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

My first stay at this hotel and I was very impressed. I travel to Durban on business regularly and usually stay at the Southern Sun on the Durban beachfront but decided to try HI Express on the recommendation of a colleague. I am so glad that I did and I will definitely be staying here on future visits. The hotel... More

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Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
18 April 2012

Thank you for your positive reponse of The Holiday Inn Express Durban Umhlanga. You feedback is valueable in order for us to constanly ensure that we are meeting our guests expections. We look forward to welcoming you back at the Holiday Inn Express Durban Umhlanga on your next trip to Umhlanga. Kind Regards Andrew Merrill General Manager More

Pretoria, South Africa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 April 2012

Location and view is amazing. I am used to staying in the hilton in Durban but from now on will stay here. This hotel really impressed me, especially considering it was 1/4 of the price I pay to stay in the hilton. Breakfast was great as well. Only negative was the staff, not very friendly and housekeeping seemed unorganized.

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Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
18 April 2012

Thank you for your recent review on Trip Advisor. You feedback is imperitive to ensure that we are striving towards exceeding our guests expection. It is our goal to constantly provide exceptional guest service and your comments will be relayed on to the Hotel Team. Kind regards Andrew Merrill General Manager More

UK
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 29 March 2012

Holiday Inn Express Durban. This is a newish hotel but it is quite a few miles north of the Centre of Durban. The main entrance is on the second floor which can be a little confusing when arriving by car. However it is clean an tidy and has the usual lounge area attached which is a feature of most Holiday... More

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Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
3 April 2012

Thank you for your review of your recent stay with us here at Holiday Inn Express Durban - Umhlanga. In a constant effort to ensure that our guests experience high quality accomodation, we apprecaite your feedback on your stay and all your comments raised will be reviewed internally within our management quality meeting in order to attend to the raised... More

Netherlands
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 March 2012
1
person found this review helpful

I have stayed at plenty of HI Expresses in the UK, and as I was on a budget trip to South Africa, thought I would give this one a try having no high expectations. I was very pleasantly surprised. The hotel is still fairly new, so gives the initial impression of being fresh and clean. The staff both at Reception... More

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Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
26 March 2012

Thank you for your positive review of your recent stay with us here ay Holiday Inn Express Durban - Umhlanga. Our amazing sea views are just a small added bonus that we are privileged to offer our guests. Your recognition of the service offered will be forwarded on to our team, and we hope to welcome you back on your... More

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 20 March 2012 via mobile
1
person found this review helpful

I was pleasantly surprised at the 'newness' of this hotel even though it is already two years old, having been built and opened before the 2010 FIFA World Cup. The location is perfect if you are planning leisure or business in the Northern parts of Durban. The Gateway Shopping Complex is a 10 minute walk away. The beach is not... More

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Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
26 March 2012

Many thanks for your wonderful review of Holiday Inn Express Durban - Umhlanga. Our location high on the Ridge offers our guests the added benefit of amazing sea views with the expected Holiday Inn Express service. Once again thank you for your review, and this will be passed on to the whole team. We look forward to welcoming you back... More

North Wales, UK
Senior Contributor
24 reviews 24 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 9 March 2012

The hotel is relatively new. It is located within walking distance (at your own risk) of a shopping center. My room was on the seventh floor at the rear of the hotel over looking other buildings and a building site, rather than the sea view at the front of the hotel. The room was adequate and very clean. The hotel... More

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Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
12 March 2012

Dear Lotse, Thank you for your review on Trip Advisor. We are constantly striving to improve and exceed our guests expectations and service levels. From your report on this, we see that we have dropped the ball on your guest experience, for which we would like to apologise and thank you for your feedback. The feedback that you have provided... More

Douglas, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

Rooms are very fresh, clean and have all the facilities needed. WIFI is free for the first 50Meg, would be nice if it was the first 100meg per day. Location is spot on. Easy to walk to the Gatway centre and very handy for the freeway road network. Not really a family hotel as the pool is a little small.... More

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See 2 more reviews by wattsmark for Umhlanga Rocks
Holiday Inn Express, General Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
23 February 2012

Dear Wattsmark, Thank you for your review on your recent stay with us at Holiday Inn Express Durban - Umhlanga. We are honoured to have met your expectations and we hope to welcome you back on your next business trip to Umhlanga. Regards Andrew Merrill and the Holiday Inn Express Durban - Umhlanga Team. More

Great Missenden, United Kingdom
Top Contributor
117 reviews 117 reviews
Reviews in 68 cities Reviews in 68 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 16 February 2012

This chain has it right, good rooms and good helpful staff.

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Holiday Inn Express, Manager at Holiday Inn Express Durban - Umhlanga, responded to this review
20 February 2012

Dear brewersfriend, Thank you for your positive comments regarding your recent stay with us here at Holiday Inn Express Durban - Umhlanga. We look forward to welcoming you back on a future trip to Umhlanga. Kind regards Andrew Merrill General Manager More

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Additional Information about Holiday Inn Express Durban - Umhlanga

2 Ncondo Place | Cnr Ncondo Place & Ntusi Road, Off Umhlanga Rocks Drive, Umhlanga Rocks 4320, South Africa
Price range (per night):* INR5,089 - 8,835

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Holiday Inn Express Durban - Umhlanga
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