I had booked an overnight stay here as the City Lodge I usually stay in was full. To start with the website incorrectly charged me for three rooms instead of one. It took me 6 phone calls and 4 emails before they agreed to pay me back the difference. On arrival at the hotel I was in a hurry as... More

Friendly staff Very neat hotel and in walking distance to Gateway shopping mall. Value for money

I have stayed many times in your range of lodges around the country but booked out yesterday to be told the rate had increased the previous night andf I would have to pay extra. THIS IS NOT ON. I stayed 4 4 nights at a prearranged rate. This left a bad taste in my mouth. ( I would have recommended... More

My family and I stayed at this hotel for 5 nights in December. The rooms are clean and we enjoyed the proximity of the hotel to Gateway Shopping Centre and the beach. However, it would be wonderful if the rooms are divided into smoking and non-smoking.

After a recent trip to the hotel I was definitley not impressed with the service, this was earlier in the year (2009). After i complained to the manager i was promptly attended to and who assured me that this was a once of occurrance. On this visit the hotel staff definitly made this stay a five star experience. i wil... More