Protea Hotel Hluhluwe & Safaris (Hluhluwe) - Hotel reviews, photos, rates

Rocky R

Carlsbad, California

Contributor

14 reviews

Reviews in 8 cities

8 helpful votes

“Hotel needs some work”

Reviewed 31 March 2012

2

people found this review helpful

I have read other reviews about this hotel - most of which I agree with. First, the room safe uses and old type key but it did keep our valuables safe - a skeleton key could open it if a thief decided to raid room safes. We were in a room clear in the back on the first floor (Room... More

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Dear Rocky R, Greetings from Hluhluwe, South Africa! Please accept my sincere apologies for not living up to your expectations when recently staying with us. Please know that I take your feedback very seriously and I will definitely look into each individual element raised together with my management team. We sincerely hope that we can be of service to you... More

maggieMD

Maryland, USA

Senior Contributor

22 reviews

Reviews in 16 cities

36 helpful votes

“Great Location for Viewing the Wildlife”

Reviewed 20 February 2012

1

person found this review helpful

We stayed here as part of a group. The beds were hard, but otherwise the rooms were ok. Not deluxe or really updated, but clean and with good shower and nice food. Pool a little murky, but common areas nice and restuarant very good for breakfast. Free WIFI worked well in the common area. We had great game drives through... More

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Dear Maggie, Thank you for taking the time to post a review on TripAdvisor on your experiences with us. I am glad to hear you enjoyed your stay, the wildlife and game drives, while staying at the Protea Hotel Hluhluwe. If you haven't seen all of the Big 5 yet, it provides you with a very good reason to come... More

Mark_Leeper

Old Bridge, New Jersey

Top Contributor

51 reviews

Reviews in 44 cities

41 helpful votes

“Nice-looking, but administration does not always work.”

Reviewed 13 February 2012

++ Nice looking room ++ Heavy and large bath towels ++ Safe in room ++ Four pillows on bed ++ Wifi in lounge (not room though) ++ Quick repairs when wifi problem reported 00 bathroom showing its age 00 much of food in restaurant is not very well made. Some desserts are good. -- No clock -- A skeleton key... More

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Dear Mark.. Your detailed feedback on your stay is much appreciated. All areas of improvement noted by your kind self have been used in a recent management meeting. Valid comments, hence valuable input to our hotel operation. Just to keep you in the loop, we have scheduled further improvements of our bathroom facilities in nearby future and are currently reviewing... More

HRH2011

Johannesburg, South Africa

Reviewer

4 reviews

Reviews in 4 cities

2 helpful votes

“Worst Protea Hotel we have stayed in so far!!!!”

Reviewed 20 December 2011

1

person found this review helpful

My wife and I booked a holiday package with Kulula.com for a two night stay at this hotel. We checked in on Friday 16 December and checked out on Sunday 18 December. Hluhluwe is a small rural shopping centre for an area known for its game reserves as well as pineapple farming. The major tourist attraction tends to be the... More

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Dear Guest, Thank you for taking the time and effort to provide us with your feedback on your recent stay with us. I am most disappointed to hear we did not meet your expectations to the fullest. But without your comments, we would never know whether you leave our establishment completely satisfied, but more importantly, leave disappointed and dissatisfied. I... More

NashvilleExplorenow

nashville

Senior Contributor

24 reviews

Reviews in 21 cities

7 helpful votes

“Average hotel near great safari”

Reviewed 10 December 2011

1

person found this review helpful

I agree with most reviews. Rooms are dated, service average, town was not very inviting - but did enjoy safaris, wifi in lounge, pool, evening dancing show.

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Dear Guest, Thank you for taking the time and effort to provide us with your feedback on your recent stay with us. I am most disappointed to hear we did not meet your expectations to the fullest. But without your comments, we would never know whether you leave our establishment completely satisfied, but more importantly, leave disappointed and dissatisfied. I... More

dmm20901

Washington DC

Reviewer

4 reviews

Reviews in 4 cities

2 helpful votes

“Dated property”

Reviewed 1 December 2011

1

person found this review helpful

We stayed for 2 nights. The rooms are out of the 70s. The dining is surprisingly good. It is reasonably convenient to the game park. The staff was fine. It's nice that it is a short walk to the limited shops and restaurants in town.

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A short note of gratitude for your kind comments on the service received by our staff and your dining experience. We endeavour to upgrade our facilities in the nearby future to further enhance the guest experience. We all look forward to welcoming you back upon your next visit to the Hluhluwe area. Warm regards, Ben Jonas - General Manager Protea... More

SKAY18

Montreal, Canada

Contributor

17 reviews

Reviews in 11 cities

6 helpful votes

“Comfortable, but needs an update”

Reviewed 12 November 2011

We stayed here as part of a SmarTours South Africa Tour. It is ideally located close to the Hluhluwe Game Reserve. Brad, a hotel employee, was our guide in the Reserve. He has a great knowledge of the animals and their habits, and we were fortunate to see the "BIG 5" on our first day out in the Reserve. The... More

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Thank you for taking the time to provide us with your constructive and frank feedback. I will most definitely pass on your kind commendations to the Safari Team. And great to hear you enjoyed the evening entertainment offered to you and your group at the hotel. Your comments on the need for upgrade are noted and we hope we can... More

mangobs

Pretoria, South Africa

2 reviews

Reviews in 2 cities

“Hotel”

Reviewed 13 September 2011

We had a wonderful Welcome from the staff at reception. The place is very good to end the year's exhaustion wth its tranqulity and home environment. The pool eare is so relaxing you ca watch your kids enjoying while you enjoy the bar facilitity. They need to put a pool table to complete the entertainment but th kids enjoyed all... More

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Great to hear you and your family enjoyed your stay with us. Greetings from the entire team at Protea Hotel Hluhluwe. Looking forward welcoming you back soon... At your service, Ben Jonas - General Manager Protea Hotel Hluhluwe More

KatWomanNYC

NYC

Senior Contributor

42 reviews

Reviews in 32 cities

14 helpful votes

“Good base for game drives”

Reviewed 5 September 2011

We stayed at this hotel as part of a tour package. It was a comfortable hotel with clean rooms. Everyone enjoyed the Zulu dancers performing in the lobby. In general it was a comfortable hotel and a great base for game drives. We saw a huge snail on the property near the gift shop....big enough to deserve a photo. The... More

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Thank you for your kind words, we are thrilled to hear we made your stay memorable. Looking forward hosting you soon upon your next visit to the Hluhluwe area... Warm regards, Ben Jonas - General Manager Protea Hotel Hluhluwe More

grip652

LaPlace, Louisiana

Senior Contributor

34 reviews

Reviews in 26 cities

16 helpful votes

“A disappointment”

Reviewed 30 July 2011

4

people found this review helpful

We stayed in nine hotels on our tour of South Africa and this one was a disappointment. Staff was friendly and courteous, the room clean and comfortable; laundry service reliable; adapter readily available at front desk, and no surprises on check-out. But, we were in room 111 across from housekeeping closet and the nexus of the main hall connecting restaurant... More

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Please accept my sincere apologies for the inconvenience caused during your stay. Your interest and concern are much appreciated and have been shared with all of our team members at the hotel. I do hope you will allow us the opportunity to be of service to you again in future. Yours sincerely, Ben Jonas General Manager Protea Hotel Hluhluwe More

Protea Hotel Hluhluwe & Safaris, Hluhluwe

Protea Hotel Hluhluwe & Safaris

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