The Royal Hotel has undoubted quality, style and charm and is still a very good hotel. The prices, food, staff and service are all excellent as are the rooms and the standards they are kept at. Times have changed in Durban and of course the rest of South Africa. This has changed the whole dynamics of the city and of... More

Late last year I stayed over for one night at the Royal Hotel. I experienced a clean place but I missed the fines of the past. The staff were friendly, but I did not get the feeling that the staff are passionate about their work. The room was clean but it needed some maintenance. I thought that the Hotel was... More

A friend and I booked a night in what I remembered as being a classic, gracious old lady of a hotel in central Durban - the perfect place to spend a night before the cruise and eat a good curry!! What a disappointment at R900 for the room ONLY, complete with stained lamp shades, no working telephone, dirty windows and... More

I was so impressed by the new direction the Royal was taking when I stopped by for a bite to eat prior to an KZNPO performance two weeks ago. They have taken back operations of the Grill Room from the horrible Piato group. I kid you not, the old menu had words to the effect of "edible marine fish!" The... More

The Royal is as much a part of Durban's history as anything else !it has remarkable inner architecture, magnificent furnishings and has a record unlike anything else. The problem is that it is in the CBD - and in fact, for those touring Africa, the CBD, with it's mixed culture, unique people and setting offers a much nicer overall experience... More

i stayed at the royal during the festive in december 2012 shortend my stay and stayed in ballito at the hampshire its 3 star but you stay in comfort its clean and newly developed highly recommended breakfast was awesome the royal is supposed to be a 4 star it is now a 1 star dont let the pictures fool you... More

Be carefull if you leave before your stay is up and you have paid in advance........... I was told when I left that they could not refund me my credit immediately because their computers were down. I have been waiting 5 months now and after numerous emails, phone calls, promises, etc, I am still waiting. They have now refused to... More

When planning our trip to Durban, we decided to stay at the Royal because of the attractive rates. That was all that was attractive. On entering the room and visiting the bathroom, I noticed that the toilet seat was very loose. I would assume that if the bathroom was properly cleaned after the previous guest, then this would have been... More

Durban represents the ever changing face of South Africa and the city buzzes with a pulse all of its own. But there is one thing that remains consistent and dependable and that is you will always feel like royalty when you stay at The Royal Hotel. From reception to room it’s understated and elegant. The Breakfast is still fantastic and... More