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Hilton Durban

5.0 of 5
12 - 14 Walnut Road, Durban 4001, South Africa
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Hilton Durban
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Ranked #3 of 37 hotels in Durban
4.0 of 5 stars 128 Reviews
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128 reviews from our community

    Trip type
Traveller rating
    39
    62
    21
    5
    1
Date Rating
DoloresSmith
Durban, South Africa
2 reviews
“Lovely hotel!”
4 of 5 stars Reviewed 15 February 2012 NEW

This is a beautiful and well maintained hotel. The staff goes out of the way to make you comfortable and cater to every need. They have made excellent suggestions for dining, transportations etc. More

1 Photo
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AdnanMir
Senior Reviewer
9 reviews
2 helpful votes
“Good Hotel Rooms Need Upgrading”
4 of 5 stars Reviewed 9 February 2012 NEW

I stayed here in January for our honeymoon for three days. When we were greeted we were suprised that there is no valet service for a hilton hotel!! We were quitely told by the concierge that this for security purposes. Parking was reasonable at only 50 rands per day which is much cheaper than other big cities around the world.... More

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HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
14 February 2012

Dear Adnamir Thank you for taking the time to write to us. I am sorry we were not able to fully meet your expectations, however it is great to hear that you enjoyed the buffet, and our team at the restaurant was able to give you recommendations on places to visit whilst in Durban. Thanks again for your comments and... More

chefsam77
Somerset West, South Africa
Contributor
13 reviews
6 helpful votes
“Fantastic, ttunning hotel with friendly staff, amazing rooms and views”
5 of 5 stars Reviewed 3 February 2012

I stayed here in late January with my mum, we stayed for five days and from the beginning we felt like royalty. From the friendly staff to the fantastic comfortable rooms and even better beds (What a good night sleep). The buffet breakfasts are fantastic with a choice from fruit and cereals to cheese, salmon, pastries, hot breakfast and many... More

5 Photos
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HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
6 February 2012

Dear Chefsam77 Thank you for your wonderful comments. We are delighted to hear you and your mum had a fantastic stay at our hotel, and you were able to take back good memories of your stay with us. Thank you once again and we look forward to welcoming you back to Durban Hilton soon. Warm Regards Roshini Naidoo Journey Ambassador More

jwjlaane
Mortsel, Belgium
Reviewer
5 reviews
“Good business hotel”
4 of 5 stars Reviewed 25 January 2012

The hotel is perfectly situated near the conference center. Unfortuantly we were there just before the COP 17 which ment it got difficult to get to and from the hotel. Otherwise a good hotel with everything a businesstraveller needs. More

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Julie Nolan, Guest Relations Manager at Hilton Durban, responded to this review
27 January 2012

Thank you very much for choosing to stay at Hilton Durban and for taking the time to send in a review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive constructive feedback and I thank you, on behalf of my team. More

bizfish
Cape Town Central, South Africa
Contributor
11 reviews
15 helpful votes
“Best in town”
5 of 5 stars Reviewed 20 January 2012

I normally stay at Umhlanga but as I had business in and around Durbs I thought about trying the Hilton. To be honest I did not have high expectations with it being in town and a conference type hotel. I was wrong! Really good check in, excellent staff at front desk, good porter. Rooms were spacious, clean, well equipped and... More

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Julie Nolan, Guest Relations Manager at Hilton Durban, responded to this review
24 January 2012

Thank you very much for choosing to stay at Hilton Durban and for taking the time to send in your review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive feedback and we would like to thank you for your kind comments. More

cdn07
Funchal, Portugal
Senior Contributor
48 reviews
12 helpful votes
“Goos business hotel”
4 of 5 stars Reviewed 19 January 2012

Well located near the Durban beachs. Big rooms with all the amenities needed. Excellent service at reception and concierge. Gym and pool are quite good for a business hotel. One of the things that the hotel has to change is their fridges. They make a terrible noise at night, and to sleep we had to switch it off. More

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HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
20 January 2012

Dear Guest Thank you for taking the time to write to us. We are glad to hear that you enjoyed our hotel and you received excellent service. This will definitely be passed onto our Front Office Staff. I will definitely pass on your comments with regards to the fridge to our Chief Engineer whom would deal with the fridges further.... More

Sai6
Jhb
Senior Reviewer
6 reviews
1 helpful vote
“Nice stay!”
4 of 5 stars Reviewed 18 January 2012

We stayed here on our wedding night in September 2010 and the staff really went out of their way to prepare a special romantic atmosphere in our room! The room was spacious and luxurious and had a good view of Durban.. The next morning for breakfast they presented us with a personalized cake congratulating us on our marriage. Really made... More

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HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
20 January 2012

Dear Sai6 Thank you for your feedback. I am glad we were able to make your wedding night a memorable stay at our hotel. Thank you once again and we look forward to welcoming you back to Durban Hilton in the near future. Kindest Regards Roshini Naidoo Jounrey Ambassador More

yoliswat
Cape Town Central, South Africa
Senior Reviewer
8 reviews
1 helpful vote
“Five star Hotel”
5 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

What an excellent and spacious Hotel, If you are looking for space and beautiful finishings this is the place to be. More

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HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
20 January 2012

Dear Yosiswat Thank you so much for your wonderful words and we look forward to welcoming you back to Durban Hilton. Warm Regards Roshini Naidoo Journey Ambassador More

ThierryIT
Helsinki
Contributor
11 reviews
2 helpful votes
“Not very lucky with this hotel”
2 of 5 stars Reviewed 13 January 2012

Hello, Air conditioning didn't work, strange odor in the room .... And if you want internet, you will have to pay ... The location is not very nice for a family trip, the beaches and the town were very dirty, perhaps due to the new year celebration (??) I will not go there anymore. Thx More

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HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
16 January 2012

Dear Guest Thank you for your feedback. I am sorry to hear that you did not have a great experience at our hotel and in the area. The air conditioning at the hotel is fully functional, however we do have our maintenance department on call to assist with any equipment that does not work. The city was quite busy over... More

d r
Lausanne, Switzerland
Senior Contributor
25 reviews
10 helpful votes
“Maybe I just wasn't lucky?”
3 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

I stayed quite a few times at the Hilton Durban, and must say it's definitely not my best memory. Amongst all "happenings": my room has been double booked, so one night while I was laying on my bed I received visits straight into my room (of course they had a valid key!) and sorry: but security being an issue in... More

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HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
11 January 2012

Dear Valued Guest Thank you for taking the time to write to us. I sincerely apologise that we were not able to meet your expectations during your stay with us. Please note that the issues with regards to another guest entering your room and your welcome amenity being removed from your room will be addressed with the respective head of... More

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Hilton Durban Also Known As

  • Hilton International Durban
  • Durban Hilton
Address: 12 - 14 Walnut Road, Durban 4001, South Africa

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Hilton Durban
12 - 14 Walnut Road
Durban 4001
South Africa
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