Hotel is in a very bad condition,staff unfriendly and not at all helpful,YES they say it is a very old Hotel but being filthy id not any excuse especiall being a Southern Sun Hotel

Hotel is in a very bad condition,staff unfriendly and not at all helpful,YES they say it is a very old Hotel but being filthy id not any excuse especiall being a Southern Sun Hotel
Dear Saira B
Thank you very much for your feedback and kindly accept our sincere apology as this is not our normal standard at Garden Court Hatfield.
You’re sincerely
Mickey Rautenbach
More
Stayed here recently on a business trip and hated every minute of it. The rooms are old and outdated and the hotel itself can do with a complete makeover.
The breakfast is weak and the location is dark and dangerous. You never feel safe in this area.
The smoking rooms have a stale smell as if they were not aired...
More
Arrived here at 11pm and it took reception staff 25 min to check us inn. First they could not find our reservation even though we had print outs of confirmation from online booking, then the printer was not working. Rooms were dated but clean. Breakfast was good.
Well, I am not really sure how to rank this hotel (thus the three star "average" rating).
It is so far the only hotel I have ever stayed at in South Africa so I have nothing to compare it to.
The front desk office staff was very accommodating and helpful. Some of them went out of their way to help...
More
Stayed here for 1 night.
I've had good experiences at garden courts before, but this wasn't that. isolated feel, outdated rooms with old fashioned aircon - room service food was terrible...AND they don't offer a port service from the car park across the road so you have to lug your bags yourself..
At breakfast they offer you a coffee to...
More
very nice place to stay, the only bad part is we arrived at the hotel at 01:00 and it took us an hour to check in to 8 rooms and we were the only people there to check in. then finally when we get to our rooms the cards never work and some were mixed up.
other than that its...
More
Thank goodness I was only booked here for one night! I've had good experiences at other southern sun and garden courts before, but this wasn't that. Institutional feel, dated 70's rooms with Formica etc urgently needing refurb, poor food, luke-warm shower, horrible lobby,... I could go on, but you get the picture. It would be more acceptable if the price...
More
I would not recommend staying there as the hotel is too expensive in terms of what you get for the money.
The nice things: a water boiler, tea and coffee and cookies in the room, the breakfast is nice also. And there is an AC/heater in the rooms.
Not-nice things: The service is unprofessional. When making the reservation I was...
More
My company put me up in this excuse of an hotel for two weeks. During this time I have experienced one of the worst stays of my life.
Rooms are old, showercurtains dirty. Floors sticky. Only one plug per room
The outside area closes at 8 so don't expect to be able to have a meal or drink outside.
Reception...
More
Our recent stay at Garden Court Milpark Hotel was very pleasant and quite comfortable. The hotel staff were very courteous and we have no complaints about the hospitality. Superb room service and very helpful reception desk. We had a nice stay for 10 days. The hotel tariff is quite reasonable and the vistors to Wits university will find their stay...
More
If you own or manage Garden Court Milpark, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.