Spa trip from hell on my birthday.... such a shame for a leading spa of the world.
This is an email sent to the spa manager and MD of the Saxon hotel and spa this week and the subsequent reply from them:
Dear Thabisa and George Cohen,
If I am very honest this is the second time I have had...
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Only complaint was that we only spent 2 days here at the end of our Christmas break in South Africa, everthing else was absolutely perfect. Nothing is too much effort for the staff and all facilities and the rooms are top spec. I previously did not stay here as I thought it may be too in the centre of the...
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We stayed in Saxon for three nights and they were the best days we've had in a long time!
Every little detail was covered by their amazing staff and they ensured our stay was superb.
The room was immaculate, and we had a very helpful butler, Tatenda, who pampered us and was available for us when she was needed.
We...
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Dear caromitxirrika
Thank you for your feedback on your recent stay at The Saxon. We are pleased to hear you enjoyed your experience and that your stay was superb. We will definitely pass on your comments to the staff, and moreso to the kitchen and Tatenda.
We hope to welcome you back very soon, and will try even harder to...
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My husband I just recently got back from the Saxon Boutique and all I can say is WOW! Truly a unique and unbelievable experience! Everything from the rooms to the food and especially the service was impeccable! To say it was a trip of a lifetime is an understatement! There is no question we will be back! Thank you again...
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Dear JJNWright
Thank you for your feedback on your recent stay at The Saxon.
We are pleased to hear that you enjoyed your experience. We do hope to welcome you back soon for an even more memorable stay.
On your next trip please do infor sales@saxon.co.za and we will ensure to make your trip even more memorable.
Best regards
Saxon...
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I recently spent a day at the Saxon Spa & Studio at the Saxon Boutique Hotel in Johannesburg. What a wonderful experience! Although the Saxon is about 15 years old, its decor and ambience has not lost its clout at all. It is an oasis in the midst of Johannesburg suburbs, tranquil, quiet and totally luxurious. Our every whim was...
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Dear liora4658,
Thank you for your feedback on The Saxon Boutique Hotel, Villas & Spa. We are pleased to hear you enjoyed your Saxon experience.
On your return please contact reservations@saxon.co.za as we would like to make your experience even more memorable than the last.
Best regards
Management.
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Sorry, this is a review for the restaurant brunch which is held on Sundays between 11am and 2pm. I took the tribe (four adults) there this weekend just gone (27th November). Quality of food, the attentiveness of staff, the overall ambience - all of these merited full marks. At R405 per person, it is not the cheapest meal in town...
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Dear MisterPeripatetic
Thank you for your review on TripAdvisor, as well as the great feedback on your Brunch at The Saxon Boutique Hotel, Villas & Spa.
We are most pleased to hear you enjoyed your Saxon experience. We also hope to welcome you back soon, perhaps you could enjoy our Leading Spa. On your return please contact sales@saxon.co.za as we...
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Beautiful rooms- really suites, excellent service. Wonderful African art
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Dear gsrs,
Thank you for the wonderful feedback on your stay at The Saxon Boutique Hotel, Villas & Spa.
We hope to welcome you back soon. On your return please contact sales@saxon.co.za as we would love to ensure that we make your next stay even more memorable.
Best regards
Miguel
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We spent the night in the presidential suite for my birthday.
Easily the best hotel in Johannesburg. Great service, food and a great suite.
No complaints at all.
Very private.
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Dear Goodtaste73
Thank you for your review on TripAdvisor, as well as the great feedback.
We are very pleased to hear you enjoyed your stay with us at The Saxon Boutique Hotel, Villas & Spa, we hope to welcome you back soon. Should you return soon please contact sales@saxon.co.za as we would like to hear how we can make your...
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A well appointed hotel, secure very well organized and beautiful grounds close to Sandton shopping and many corporate head offices . A welcome relaxing place to stay away from the crazy busy Sandton.
The service on the other hand was poor in the restaurants, they kept getting our order wrong and we had to wait and then they forgot about...
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Dear Shube1
Thank you for your commentry on TripAdvisor about The Saxon Boutique Hotel, Villas & Spa.
We are pleased to hear that for the greater part you enjoyed your experience with us. Let us also take this opportunity to apologize for the disappointment that you experienced in regards to the service. We would like to assure you that this...
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Fabulous. Service top notch. Oprah's favorite. Beautiful gardens, excellent cuisine. I am sittin g in room now for the second time this week.
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Dear Laura60878
Thank you for your review on TripAdvisor, as well as the great feedback on The Saxon Boutique Hotel, Villas & Spa.
We are most pleased to hear you enjoyed your stay with us. We also hope to welcome you back soon. On your return please contact sales@saxon.co.za as we would like to hear how we can make your...
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