Good value for money.Spent a weekend there to celebrate my wedding anniversary.Good restaurants withing walking distance from the hotel

I stayed at this hotel for 5 nights and did not experience the problems encountered by other reviewers. I found the staff to be extremely helpful, knowledgeble and courteous (front staff, bellboys, servers, maids). I personally had a problem with my travel transfer from my own tour agent and the hotel assisted me in rectifying this as a courtesy. I... More

First impressions usually go a long way but in this case what a disappointment.. My husband was a guest speaker and the hotel had been selected for us . The position is nice with plenty of restaurants around. That's where it ends. The hotel is a business hotel and a place for peopl to meet for drinks .The staff are... More

If you really have to be there for your business, and don't want to get ripped off at the African Pride of the same group, stay here - still pricy though. It is well located and the are many cute restaurants around. The hotel itself is waste. Guests get the wrong (already occupied) room, there is no fridge in the... More

First of all this hotel is situated in melrose arch which makes u feel as though u are in another country, not south africa as it has its own streets,is crime free and is completely fenced. That alone is worth alot. Sandton is a 10 minute drive. The hotel is awesome with its funky and sometimes perculiar characteristics. The service... More

This booking was created for me by a company that brought me in as speaker for a conference. The pick up at the airport was botched a little, but the representative at the airport made a great save, and I shared a car to the hotel with a great lady from France. We had great conversation, where I found out... More

Booked in by my company on business. Was fearing the worst after other reports from colleagues. But I found the place chic, well maintained. If you like retro pictures of Audrey Hepburn and Naomi Campbell(??), funky furniture this is the place for you. The room was different, the shower being in the room with the bed, which sounds worse than... More

I have stayed here so many times on business trips that I've lost count. This is a great hotel, with great service. The theme of the Fire & Ice Hotels which are part of the Protea Group, is black & white retro, and the rooms are stylishly decorated accordingly. The hotels is located in the well known Melrose Arch, a... More

In joburg on business and booked into protea Wanderers and following a mess up with reservation was transferred (for free) to fire and ice, fantastic location very chic decor and impeccable, friendly service. Really could not fault anything at all which is very rare. Will definately stay here when next in joburg