Stayed here as we were in route from Zanzibar to Victoria Falls. The airport shuttle from and back was punctual. The staff was friendly during check-in and check-out. The room was a bit small, but fine for just a night layover. We ordered room service for dinner and the food wasn't anything to brag about, BUT the included breakfast surely...
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An acceptable hotel, but not very grand and not very near the airport (and with only an hourly shuttle bus to the airport).
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This was OK. A bit further from the airport than you'd hope. However planes do fly overhead, closely and noisily. Breakfast is a big spread. Rooms are OK. We stayed here twice, Southern Sun once and Dove's Nest once, of these DN was our preference if the hotel is just a stopover. But we wouldn't not stay here again.
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Enjoy the spacious lobby as you enter the hotel. It's the only Grand thing you're likely to experience here. Rooms were small but you could live with that. If only everything worked like it should in a hotel air travelers frequent. We had problems with the air conditioning in our room, as did our friends staying at a different wing...
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We were horrified to read your comments about the Airport Grand Hotel and apologise most sincerely for all the problems you experienced.
We view this in a very serious light and will do everything necessary to improve our standards and service to our guests.
Although we cannot undo what has already been done, we do hope that you will one...
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We had to find an one-night accomodation, because of a connecting flight next morning. We found the Airport Grand a nice option. Not too expensive (EUR 80), clean rooms and close to the airport. The is an nice outside terrace to unveil the sensual moments of the day :-). Breakfast is good.
The free airport shuttle departs very closely to...
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My wife and I stayed here recently for one night because we needed a hotel near the airport in order to catch an early flight the next morning. This hotel was recommended by our travel agent because of its proximity to the airport. This is the first time she has steered us wrong. I gave the hotel an average rating...
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We apologise most sincerely that you only found the Airport Grand Hotel to be of average standard. We rely on our guests' comments to keep us abreast of changing needs and requirements and pride ourselves in believing that precautionary safety measures are necessary for "peace-of-mind". We regret that you did not feel comfortable staying with us.
We trust that you...
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This was the worst hotel we stayed in during our 3 week trip. In face, this was the only bad accommodation we experienced. The whole place is really tired - the room was not good: there was no way I could have washed my hair in the shower cos it was only a trickle. The room itself was stinking of...
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We waited almost 90 minutes for the shuttle to Airport Grand. Room Okay-staff a bit cold.
Nowhere near airport.
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I stayed at this hotel during my transit from Argentina to Singapore. This is a nice hotel located close to the airport (7 minutes drive) with free shuttle airport transfer. Rooms and bath are quite big in size with very comfortable bed. With decent breakfast and free internet access this is highly recommended for business or transit travelers.
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Very poor hotel. Don't expect anything other than a small badly decorated room with old furnishings. You should only stay if you have no other alternative.
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